Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Easy to use!
on July 25, 2024
Posted by: MBD263
from Conway, SC
Gender:Female
[This review was collected as part of a promotion.] I bought this mower to replace a 12 yo competitor’s electric mower. The Greenworks mower is easy to assemble and operate. The deck is metal and sturdy. The handles are easy to adjust for height and fold up for storage. This mower is wider at 25” and heavier, so it takes less time to mow and requires a bit more muscle when not using the self-propelled feature. The self-propelled feature is effective and easy to initiate. The mower comes with two 4.0 ah batteries and I can mow my lawn with just one battery. My lawn is a little over 10k SF minus the house and driveway. I can complete the mowing in about 1 hour. The batteries charge quickly once fully charged the first time. My only complaint is that the mower is a little awkward to turn, but not a dealbreaker. Maintenance is easy, like my previous electric mower. I particularly like that this mower has a safety key. I purchased my previous electric mower so that my young teen son could help with the mowing and I would feel comfortable allowing a teen to use this one also.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
2nd Greenworks Lawn Mower
on July 25, 2024
Posted by: J2arch
from N. Chesterfield VA
Gender:Male
[This review was collected as part of a promotion.] This is my second Greenworks Lawn Mower. I bought my first one about 5 years ago and it continues to work flawlessly today. As my age has increased and I have a sizable hill to mow, I have decided to upgrade to a self propelled lawn mower and allow it to help me mow the hill. As before, this appears to be a well built machine and will give me many years of trouble free service.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No replacement parts and no marching blades anywhe
on July 25, 2024
Posted by: Maybenot
Gender:Male
[This review was collected as part of a promotion.] It's very difficult to get mulching blades for this lawn mower. I've also had a replacement sent to me because the bolt and the threads on the mower that holds the blade on was stripped out on both of the lawn mowers. You just cannot find any replacement parts at all for this thing.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 26, 2024
Hello Maybenot.
Thank you for taking the time to share your experience. This mower uses dual counter-spinning blades which drive the grass clippings towards the center and into the bag. Mulching blades are not available for this unit. We are sorry for any inconvenience this news may cause.
Here is a direct link for the replacement blades for this mower:
https://greenworkstools.com/products/25-inch-lawn-mower-replacement-blades-2952002
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Thank you for taking the time to share your experience. This mower uses dual counter-spinning blades which drive the grass clippings towards the center and into the bag. Mulching blades are not available for this unit. We are sorry for any inconvenience this news may cause.
Here is a direct link for the replacement blades for this mower:
https://greenworkstools.com/products/25-inch-lawn-mower-replacement-blades-2952002
Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great buy
on July 24, 2024
Posted by: Eddie67
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] Easy set up and very strong lawnmower. Was not too sure of an electric lawnmower at first. Now just regret not getting it sooner.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MAK219
Verified Purchase:Yes
I provided my lawnmower model number (25112), the serial number (GWX21063) (120v, 13a, 60Hz) along with the year identified on the mower. The bag suggested was ordered and was not the correct grass catcher bag. I’m trying to send it back.
Response from greenworkstools.comBy Greenworks, July 25, 2024
Hello MAK219.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Posted by: OregonSmallFarm
from Oregon
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had this mower for about 2 weeks and I really like it. Our property slopes, with many areas that have slope exceeding the 15 degree maximum, so the mower gets out of control when I try to drive on these slopes. It is not engineered for slopes, so it performs as expected.
Pros: Easy to Use, Quiet, Effective
Written by a customer while visiting greenworkstools.com
Posted by: Dblchsbrgr
from Bedford, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Set it on cruise and quietly cut your grass in comfort.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Just recieved! Excited to get started mowing!!
on July 23, 2024
Posted by: jon24
from Florida
Gender:Male
[This review was collected as part of a promotion.] In all fairness I just purchased this mower, (received it). I am inclined to write a full review after I have used it a month or two.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com