Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
"Look Ma! No MAN!" Perfect mower for a woman!
on September 14, 2021
Posted by: Jan The Garden Lady
from Central Iowa
Gender:Female
Verified Purchase:Yes
I am so happy with this mower! I do not need anybody to help me start it, no pull-cord start, and it runs smooth, reliably, and does everything a gas mower can do! We have a big yard, and one charge does the whole thing! When the neighbors saw me using it, I shut it off and yell, "Look Ma! No MAN!" and then pushed the button and off I went! It charges a lot faster than I expected. I wish Greenworks made a snowblower! That baby would be at the top of my list for this winter!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MountainManPaul
from Colorado
Gender:Male
Verified Purchase:Yes
I was skeptical at first of using an electric lawn mower thinking that it just wouldn't be powerful enough to handle the job. Boy was I wrong! It worked just as well as a gas mower but without all the noise, pollution, gas hassles. The batteries worked as promised as well! I am very happy with the purchase. One item that could be improved upon is being able to have the top handle slide into the lower handles so that a shorter person can have a more ergonomic position than just the one alternate height setting.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Worst customer service and didn’t like the product
on September 14, 2021
Posted by: Kirannk
from Atlanta
Gender:Male
Verified Purchase:Yes
I don’t recommend to buy this and worst customer service
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello Kirannk,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. Please allow me the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! I see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. Sorry for any inconvenience this may have caused you.
Thank you for your feedback.
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. Please allow me the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! I see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues.
I hope this clarifies the reasoning for this issue you have encountered. Sorry for any inconvenience this may have caused you.
Thank you for your feedback.
Written by a customer while visiting greenworkstools.com
Posted by: Rafael05
from Texas
Gender:Male
Verified Purchase:Yes
Better than my old 40v - powerful - only caveat, this time I have a bigger yard and I’m running out of battery,
I will buy to extras
I will buy to extras
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ken L
from Tacoma, WA
Gender:Male
Verified Purchase:Yes
Great mower! Love how it cuts, how quiet it is, how easy it stores, and how easy it is to clean. All in all, a perfect replacement for my 25 year old gas powered Honda.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Gerald J
from Utah
Gender:Male
Verified Purchase:Yes
Very satisfied with my new mower. Exceeds my old gas mower in many ways. I can adjust my speed and the height of the blade easily. I use the turbo feature to mow front and back lawns and still have battery life to spare.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Scoobanard
from Boston, Ma.
Gender:Male
Verified Purchase:Yes
This is one fo the best mowers I've ever owned. It would usually take me an hour to cut my lawn, but now I can do it in 45 min. It's also lighter than my old mower. I use just one battery to do my entire yard.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jayman
from East Texas
Gender:Male
Verified Purchase:Yes
Quite and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com