I have only had this about a week. The problem I am having is grass clinging to the deck. I am mowing dense grass, and it seems like about every ten or so minutes, I must tip the mower up and clear the grass packed around the blades. Also, maybe I am not supposed to be using it this way, but I removed the plug, expecting rear discharge. It discharges some, but clogs quickly.
Response from greenworkstools.comBy Greenworks, June 1, 2026
Thank you for your feedback. We are sorry to hear about the clogging issues you are experiencing. In dense or damp grass conditions, buildup under the deck can occur more quickly, especially when cutting at a lower height setting or when the grass is taller than the recommended one-third blade removal per pass. For best performance, we recommend mowing when the grass is dry, raising the cutting height slightly, and making multiple passes rather than attempting to cut heavy growth in a single pass, as this significantly reduces material accumulation under the deck. It is also important to ensure the correct discharge configuration is used for your mowing mode; while rear discharge can be used on compatible setups, it is not intended to fully eliminate clogging in heavy or wet conditions, as airflow dynamics under the deck still rely on blade speed and deck clearance. Periodic deck cleaning during use is sometimes necessary in dense conditions, but frequent buildup may indicate cutting conditions that exceed optimal operating parameters for the mower. We appreciate the feedback on design performance and will share it with our product team for review. We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend trying our Q&A section on products' page or Chat with us direct on our website or call 1-888-909-6757. We are here to help.
This is my second 60 Volt lawnmower. The first still worked but self propelled feature stopped working. Does a nice job of cutting and mulching my yard.
Incredibly disappointed. Do not purchase unless you have a perfectly flat yard. Practically uncontrollable going down any hill. Batteries last just past the warranty.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 28, 2026
Hello JavaDad. Thank you for your feedback. We are sorry to hear about your experience with the 60V 42” CrossoverZ zero turn mower. This model is designed to deliver strong performance and efficiency, but terrain can impact handling, especially on uneven ground. For safe operation, we recommend following the guidelines in the operator’s manual, including maintaining controlled speeds, avoiding sudden directional changes, and not operating on inclines greater than 15 degrees. This recommendation is in place to help ensure user safety. For areas with steeper terrain, alternative equipment such as brushcutters or string trimmers may be better suited. If your yard includes mild slopes, adjusting the lap bar sensitivity and using smooth, gradual movements can help improve control and stability. Regarding battery performance, runtime and overall lifespan can vary based on usage, charging habits, terrain, and storage conditions. To help extend battery life, store batteries in a temperature-controlled environment and avoid leaving them fully discharged for extended periods. Even though you are out of warranty, we encourage you to contact our success team via Live Chat at Greenworks Tools or call 1-888-909-6757. Our team can review your situation and offer additional guidance.
I absolutely love this mower. I previously had a 40v, 20" mower and it took 2x 4amh batteries to mow my small yard. This one does the entire yard on only 1x 4amh battery and only uses 3/4 of a charge to do the job. I like that I don't have to use the self-propel feature unless I need/want to to conserve battery power. Many other brands require using the self-propel at all times (if equipped). The only drawback to this mower is the front wheels don't turn left-right relying on the tip and pivot method which is a bit tedious given this mower's weight.
I bought this lawn mower to replace another less powerful green works mower that was good,but never finished the job of both my lawns in one charge. I’m able to finish both front and back yard with this one. While still having energy to do more yard work, unlike with the previous one. It was not the most expensive product either!