Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Average customer rating
4.6
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
1,043
4 Stars
195
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,078 out of
1,145)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Posted by: Peterz
from Ridgefield, CT
Gender:Male
Verified Purchase:Yes
Easy to use, good noise level. Have 1/4 acre. Totally worth the buy.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: MCSTIN
Verified Purchase:Yes
Easy to use. Lighter than a gas mower. I have cut my medium sized yard twice(approximately 2500sq ft), and still have have 50% of battery left. Extra bonus is getting rid of gas can.
Written by a customer while visiting greenworkstools.com
Posted by: Shrek
from PA
Gender:Male
Verified Purchase:Yes
The unit is fine for now but i went through to get it was wrong, initially received at USED 40 volt model having to go through a return and wait for the correct unit, big headache with no fault of my own and greenworkz has yet to offer me any courtesy credit for all this trouble ..
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , June 19, 2020
Hello Shrek,
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue, especially on their first use. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com Again, we are so sorry for this inconvenience.
Please be advised, we are working to keep our team safe, please expect a longer than normal response time due to COVID-19.
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue, especially on their first use. Please note that this product carries a 4-year warranty from the date of purchase and 2-years on the battery. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com Again, we are so sorry for this inconvenience.
Please be advised, we are working to keep our team safe, please expect a longer than normal response time due to COVID-19.
Written by a customer while visiting greenworkstools.com
Posted by: Pete Ruttman
from Milwaukee, WI
Gender:Male
Verified Purchase:Yes
Very happy with this unit. Packaging was damaged but there was no damage internal. Full charge more than enough to do my entire lawn and the variable height allows me to protect the blade when going over my large backdoor tree.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Charlie B
from North Carolina
Gender:Male
Verified Purchase:Yes
I mow 1/3 acre and it cuts great. Battery is plenty to cut yard and then trim and blow the clippings all on the same charge. It is very quiet. My first electric mower and I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Arul
Verified Purchase:Yes
Great buy! Used it couple of times. works great so far. I believe going cordless instead of gas was a good decision.Now I get help from my wife and Kid. The self propeller option works great when you are mowing uphill, but be advised using this self propeller drains the battery. When using self propell the battery comes around 45-50mins, but if you don't use and just push, the battery comes for 60 to 70 mins.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower, even if user error caused some issues
on June 15, 2020
Posted by: Anonymous
from West Monroe, LA
Gender:Female
Verified Purchase:Yes
The mower came quickly and was very easy to put together, as a single female this was a great bonus. I have to confess that I'm a new homeowner and have never had to be responsible for lawn care before so I made a few mistakes. First, I set the blade at 2 and proceeded to cut grass that hadn't been cut in two weeks. This was obviously very difficult and meant I ended up using the self-propelled feature often. The battery died after about 20 minutes. It then was so overheated that it had to cool for 1 hour and then charge for 1 hour before I could start again. I repeated this process twice before I finally finished my yard. My yard is about 1/4 acre so I had hoped to do the whole thing on 1 charge instead of 3. I decided to give the mower another shot since I figured that some of the issues were probably user error.
The next week I set the blade at 3 and was able to do the whole yard on 1 charge and never needed the self-propelled feature because the mower is so light weight and my yard is pretty flat.
I've now done the whole yard again on one charge and still had battery left over and the battery was completely cool to the touch when I finished.
I love this mower and I'm so glad I gave it a second chance!
The next week I set the blade at 3 and was able to do the whole yard on 1 charge and never needed the self-propelled feature because the mower is so light weight and my yard is pretty flat.
I've now done the whole yard again on one charge and still had battery left over and the battery was completely cool to the touch when I finished.
I love this mower and I'm so glad I gave it a second chance!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Quakertown PA
Gender:Male
Verified Purchase:Yes
If you understand the power and limitations of batteries this can be an amazing tool...
The complaints you may have read about battery life are unfair. I have a .6 acre property with almost all grass...when its overgrown this mower takes 3 charges to complete the job. If im on top of frequently mowing it takes about 2 charges. It handles the job better then the gas mower it replaced...also if youre using the drive assist obviously its going to reduce cutting time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com