Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Anonymous
Verified Purchase:Yes
It is an amazing piece of equipment with 2 batteries. Makes life so easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
After many frustrating years of dealing with an inefficient mower, followed by a inept lawn mowing service, I decided to buy a new mower and do it myself. While helping my son during his surgery recovery, I mowed his lawn using his Greenworks mower. I was so impressed with it that my choice in purchasing a Greenworks mower for myself was a no-brainer. I could not be happier with my choice! Besides the obvious pros of a battery-powered mower, it is super easy to use and much lighter and quieter than gas-powered. The two batteries switching automatically is awesome and lasts until the job is done. I am thrilled to finally find a mower that actually mulches and doesn't leave trails of clumped grass in its path! Being able to control the self-propelled speed is especially helpful since my 1/3 acre has slightly hilly areas combined with several curvy flower beds. I am a 65 year old woman and have had only positive results with this mower. So glad to go green!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jim V
from Sagamore Hills Ohio
Gender:Male
Verified Purchase:Yes
This mower is efficient fast and quiet! Extremely impressive
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hate it
on May 10, 2022
Posted by: Very Unhappy
from OR
Gender:Female
It takes 3 swipes to get the grass totally cut. The battery cost is like buying a new lawnmower and it take 5 or 5 charges to cut 1/4 acre. You have to walk really slow behind it to make sure most of the grass gets cut
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 11, 2022
Hello Very Unhappy,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions or to investigate to see whether your run time would be considered average, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions or to investigate to see whether your run time would be considered average, if you are willing, contact Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: MYMK
Verified Purchase:Yes
Did a lot of research before buying Greenworks. Of all the products I looked this was serving the purpose for me. But when I received it I was fascinated by it’s look and feel. The components in this tool is beyond my expectations. After using it I can confirm that the battery life is far good.
If anything changes in the future will update what are the pro and cons after long run.
If anything changes in the future will update what are the pro and cons after long run.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: B Roberts
from Kentucky
Gender:Female
Verified Purchase:Yes
I love my mower. It cuts the grass beautifully. I really enjoy mowing the lawn now. It's great. I was hesitant to purchase this but I have no regrets. It is everything I wanted in a mower plus some. You won't regret the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Nice mower- Poor batteries
on May 6, 2022
Posted by: Sean23
from West Chester, PA
Gender:Male
I have used this mower 4 times now after buying it in March. It cuts nice, folds up well, is easy to start and use. The downside is the batteries really do not last combined for more than 30 mins which means I have to charge them 2 additional times to cut my 1/3 acre yard. I cut at the highest setting and once a week so its not a huge/tough cut and only use the self propelled function about 30% of the time. Overall the batteries just do not last long enough. Maybe they should make them 5 aH or 6 in order to last.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 6, 2022
Hell Sean23,
Thank you for your feedback. We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. This unit is advertised as running up to 60 minutes with two fully charged 4.0~Ah batteries
It is important to adjust your mowing techniques to make the most out of the battery life! But it goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. This unit is advertised as running up to 60 minutes with two fully charged 4.0~Ah batteries
It is important to adjust your mowing techniques to make the most out of the battery life! But it goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Greenfacedevil
from maryland
Gender:Male
Verified Purchase:Yes
This mower is perfect, I have used it twice since my purchase a few weeks ago and I have yet to have any negative thing to say about it. so far i love it and wouldn't think of going back to gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com