Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
4
so far so good, but can't figure out how to run it without headlights
on June 8, 2022
Posted by: HCJ1
from ct
Gender:Male
Used it a few times and it seems to run well. But the instructions for turning off headlights are essentially to turn off the machine. How do we run the machine without using the headlights?
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great for yards under .5 acres
on June 8, 2022
Posted by: tylerrD
from Kalamazoo, MI
Gender:Male
TL;DR I would recommend this mower to anyone with a small/moderate yard. Extra batteries will make the job easier.
I’m not one to write reviews but I figure it’s only fair at this point.
I’ve been slowly compiling an arsenal of 60v tools, and recently picked up this mower. I was out of town when it arrived, and decided to mow the in the afternoon after a morning rain. I attached the high lift blade (wear gloves and have a stop block handy), and I’ve gotta say I was pretty amazed at the results. I had quite tall grass which the mower cut down to the 3 setting with ease. I switched batteries once, just over halfway through, though I believe if I was cutting in dryer conditions I could’ve made it further.
Using the mower itself: PROS
- PRO The self-propelling function is nice, but not always needed as the mower is surprisingly light.
- PRO This thing is quiet! I usually wear ANC earbuds when mowing, and it wasn’t until 1/3 though that I realized I hadn’t popped my buds in. Very impressed with that
- PRO being able to rinse the mower with my hose while standing it upright was exceptionally useful. Also being able to store it upright saves a lot of floor space.
- CON Turning the mower isn’t the smoothest operation, and it’s the only thing keeping me from giving this mower 5 stars. Having a slight pivot in the wheels would help a lot but I’m sure it could lead to issues.
- PRO The self-propelling function is nice, but not always needed as the mower is surprisingly light.
- PRO This thing is quiet! I usually wear ANC earbuds when mowing, and it wasn’t until 1/3 though that I realized I hadn’t popped my buds in. Very impressed with that
- PRO being able to rinse the mower with my hose while standing it upright was exceptionally useful. Also being able to store it upright saves a lot of floor space.
- CON Turning the mower isn’t the smoothest operation, and it’s the only thing keeping me from giving this mower 5 stars. Having a slight pivot in the wheels would help a lot but I’m sure it could lead to issues.
OVERALL: This mower is awesome.
I’ll add here because I am thinking of it now; the battery storage cover on the mower soft-closes in a very satisfying way.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, June 9, 2022
Hello tylerrD,
We are glad that you are enjoying the overall performance of our 60V lawn mower! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward.
Do not hesitate to give us a call with any future questions, comments, or concerns on Greenworks Pro toll-free helpline at 1-855-345-3934.
We would be happy to help.
We are glad that you are enjoying the overall performance of our 60V lawn mower! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward.
Do not hesitate to give us a call with any future questions, comments, or concerns on Greenworks Pro toll-free helpline at 1-855-345-3934.
We would be happy to help.
Written by a customer while visiting greenworkstools.com
Posted by: Dayle Winnie
Verified Purchase:Yes
I am an 87 year old retired professional engineer. My wife and I will celebrate our 65th wedding anniversary next week. She’s like the energy bunny and still mows our lawn. We recently replaced our self propelled gas powered electric start mower with a Greenworks 60V self propelled mower. Gas, oil changes, and problems with the automatic chock on our old mower became to much trouble for us. I was skeptical, but finally felt that the battery technology had advanced enough to make the change. We’re quite pleased with the trouble free performance of our Greenworks mower. It was a good change for us.
Written by a customer while visiting greenworkstools.com
Posted by: Just Dave - SW VA.
Verified Purchase:Yes
Great price, quick shipping, easy assembly, runs like a top.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Carolyn A
from Glenwood, IA
Gender:Female
Verified Purchase:Yes
Powerful as any gas mower, so much quieter and good for the environment…the perfect mower!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lots of power
on June 4, 2022
Posted by: Dan91j
from Delano, Mn
Gender:Male
I've used it 3 times now, and my neighbors borrowed it once, think they might be buying one now too. Works great, plenty of battery, power. Super versatile with bagging, mulching, and side discharge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Zakry
from Layton Utah
Gender:Male
Verified Purchase:Yes
Comes with headlights which I thought was weird, but it's quiet enough to mow at nighttime when the heat of the day has past. Great mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Received a used, damaged mower
on June 4, 2022
Posted by: JCC1
from CA
Gender:Male
Unfortunately, I received a used mower that was already unpacked and (slightly) damaged. Couldn't send it back because it had been delayed and I needed to use it. Gets 2 stars for appearing to work, but not sure how long it will hold up (?)
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, June 6, 2022
Hello,
We are very sorry to hear about the condition that your product arrived in. At Greenworks we strive to provide a great product and a positive customer service encounter. If you ever have concerns about the condition of the product, we strongly suggest contacting us at 1-888-909-6757 (1-888-90WORKS). We are always happy to see how we can help!
We are very sorry to hear about the condition that your product arrived in. At Greenworks we strive to provide a great product and a positive customer service encounter. If you ever have concerns about the condition of the product, we strongly suggest contacting us at 1-888-909-6757 (1-888-90WORKS). We are always happy to see how we can help!
Written by a customer while visiting greenworkstools.com