Nicely engineered yard mower. Easy to use and runs on one battery, or two. Nice Turbo feature for picking up leaves and debris and love the folding feature for storage. Have many Greenworks tools and this fits right in. Thanks Greenworks for another great product. Vince
Mostly, I am happy with the lawnmower. It is a bit heavier than I expected. However, the one thing that I really like is that I can finish mowing my lawn with the two batteries. I have a medium size lawn and I was afraid I might have to recharge the battery before completely cutting it. It doesn't cut as cleanly as our gas-powered John Deer, 30 year old mower, but it is acceptable. I am thankful that we are greener in our lawn-mowing.
Bought thus mower and was very excited about unpacking and getting it started so i could get my lawn mowed. To my dismay, I was unable to start it up d/t missing safety key. Have talked to store purchased from and was told we would have to purchhase one. Got online and ordered the only key i could find, got it to find it was not the correct one. Very frustrated because my yard is now out of control, have spent the time and money to try to make it work and still unable to get it to run. Will have to have grass mowed by nieghbor and more money out of pocket.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello Jeribo,
We are sorry to hear that some parts seem to be missing. We would never want our customers to have this experience, and we urge you to contact Greenworks Pro toll-free helpline at 1-855-345-3934, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
I bought this mower and have used it a couple times, and couldn’t be more pleased. Cuts great, pulls great, and batteries run as long as they say they will! And I have a pretty rough yard, since it’s new and not completely smoothed out yet.