Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
2
great mower
on May 12, 2025
Posted by: Joe43
from Waterloo, NY
Gender:Male
[This review was collected as part of a promotion.] Bought this mower on Friday evening - got to test run it.
started to rain so put it in carport. Went to start it Saturday morning & it doesn't want to run.
started to rain so put it in carport. Went to start it Saturday morning & it doesn't want to run.
Response from greenworkstools.comBy Greenworks, May 13, 2025
Hello Joe43.
We are sorry to hear of the issue you are experiencing with your 60V Mower. There are a few reasons this may happen. 1. The newer design lawn mowers have a built-in safety switch at the bottom of the handle. If the handle is not locked in place properly the mower will not start or stall out after a few seconds. 2. Battery aliment. Check that the battery is correctly connected to the battery compartment. Open the battery door. Align the ribs on the battery with the grooves in the battery compartment. Push the battery into the battery compartment until the battery locks into place. Lastly, startup is often a common reason the mower does not start. To start the unit. Pull back on the green handles while simultaneously pressing the (green) start button, please note the blades will turn off if you release the green handles.
We have shared our video in the hope it will assist and provide better user experience. (https://youtu.be/8EuAuzYB3zg). Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
We are sorry to hear of the issue you are experiencing with your 60V Mower. There are a few reasons this may happen. 1. The newer design lawn mowers have a built-in safety switch at the bottom of the handle. If the handle is not locked in place properly the mower will not start or stall out after a few seconds. 2. Battery aliment. Check that the battery is correctly connected to the battery compartment. Open the battery door. Align the ribs on the battery with the grooves in the battery compartment. Push the battery into the battery compartment until the battery locks into place. Lastly, startup is often a common reason the mower does not start. To start the unit. Pull back on the green handles while simultaneously pressing the (green) start button, please note the blades will turn off if you release the green handles.
We have shared our video in the hope it will assist and provide better user experience. (https://youtu.be/8EuAuzYB3zg). Should you have any further questions or warranty needs, contact us through Live Chat on www.greenworkstools.com or call Greenworks Pro toll-free helpline 1-855-345-3934. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure a quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Awesome mower
on May 12, 2025
Posted by: Ruth AP
from Temple TX
Gender:Female
[This review was collected as part of a promotion.] Great mower. Exactly what I needed for my yard. No more struggling with the gas and having to pull start. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Gets the job done
on May 12, 2025
Posted by: Lance P
from Westchester County, NY
Gender:Male
[This review was collected as part of a promotion.] In just a few weeks this mower has saved my lawn—was having problems for 2 years with an old mower. Plenty powerful and navigates hard, clay soil very well. Well worth the investment already.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Features
on May 12, 2025
Posted by: DeMZ
from Watonga Ok
Gender:Female
[This review was collected as part of a promotion.] Just purchased Haven't had a chance to use it yet. Seems to be well made, battery charged up in less than a hour. I'm excited to try it out soon, lawn is wet from all the rains so im waiting. I will revise this review after I have mowed for the first time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Features for an Awesome price
on May 11, 2025
Posted by: Dagrif2134
from Athens, Georgia
Gender:Male
[This review was collected as part of a promotion.] I brought the item a few days ago and I fell in love immediately with its power, versatility, extended run time, and just the ability to do exactly what it claimed to do. Super proud owner and would highly recommend to anyone in the market to purchase a walk behind self propelled cordless electric lawnmower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Provides a great cut and easy to operate.
on May 11, 2025
Posted by: Steelcurtin
from Waymart, PA
Gender:Male
[This review was collected as part of a promotion.] Just bought this 21 inch self propelled lawnmower last night. Very impressed with the power and quality of the grass cutting ability. No more messing with gas and oil is definitely an added bonus.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Does a great job!
on May 10, 2025
Posted by: AnnaMae
from Greenwich NJ
Gender:Female
[This review was collected as part of a promotion.] Our gas powered riding mower broke and we wanted to go Green! so we purchased this mower along with a snowblower and chainsaw! We love Greenworks products! Batteries last long and the job gets done. Everything is simple to use! We are so happy we switched. Greenworks is our only choice from here on out!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, May 12, 2025
Hello AnnaMae
We are delighted to hear about your positive experience with the Greenworks 60V Lawn Mower. We see that our unit has scored 5/5 all around but you left us a 3-star review! Mistakes happen, please note this review can be adjusted accordingly and resubmitted. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
We are delighted to hear about your positive experience with the Greenworks 60V Lawn Mower. We see that our unit has scored 5/5 all around but you left us a 3-star review! Mistakes happen, please note this review can be adjusted accordingly and resubmitted. If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great upgrade
on May 10, 2025
Posted by: Lovestogardern
Gender:Female
[This review was collected as part of a promotion.] I purchased this mower after my ancient mower of another brand failed. The self propelled feature makes it easy to get it from the garage, up my steep driveway to the lawn and it is a pleasure to use.
Written by a customer while visiting greenworkstools.com