Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,382 Reviews)
Rating breakdown 1,382 reviews
5 Stars
1,085
4 Stars
199
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,121 out of
1,188)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
A Near Perfect Battery Powered Mower
on October 31, 2017
Posted by: RenaissanceDad
from Chandler, AZ, United States
Gender:Male
This mower is absolutely fantastic. I was a little nervous thinking that it would be too heavy, but once it is on the ground it moves like butter. The adjustable speed is nice, and the handle height adjustment is outstanding. My kids can mow at a comfortable height, and then I can easily adjust it to my height to get the spots they missed. The vertical storage is great to keep the garage floor clear. While the specs say that it can run up to 30 minutes, I have used this time and time again to mow my 1/4 of an acre, plus the grass along my alley wall, and the battery still seems to have juice. Most battery mowers don't cut as low as this does, which makes this great for preparing to overseed. And on top of all of these wonderful features, it there is no gasoline or oil to worry about, and it is quiet. I can easily carry on a conversation while mowing. While the price tag may seem a little steep, considering that there is almost no maintenance and no fluids to purchase, this mower is easily cheaper than a gas powered mower. Plus it will probably last forever. My last Greenworks mower lasted for 4+ years and I never had to replace a battery or anything else on it. I only replaced it because I fell in love with this beast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love this lawnmower.
on August 9, 2018
Posted by: MarciaB
from Central Massachusetts
Gender:Female
This is my second Greenworks mower. I have the 40V 20" and love it, but when I saw the self-propelled feature on this I had to have it. I have about an acre and a third to mow with a good piece of it a field at the bottom of the property..a good hill! Not having to push the mower back up the hill is wonderful. This mower mows well over bumpy grass that was previously not well maintained. it is helping me get this property back in shape. It is powerful and runs for over 45 minutes, quieter than a gas mower and I love not having to deal with gasoline. We now use the 40 Volt mower at the top of the property and this one for the lower part.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fantastic mower
on May 5, 2021
Posted by: Nickb5663
from Belmont, NC
Gender:Male
I have borrowed a neighbors a few times and finally have one of my own. Great power, good cutting, and long battery life. Excited to sell the old gas mower at a yard sale and not worry about all the maintenance r
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Received damaged
on July 5, 2021
Posted by: Clogger
from White Haven, Pa
Gender:Male
When my mower came, I opened the box to find the wires that run through the handle were cut. After calling, I was told a replacement would be sent. When I receive my working mower I will be able to review how I like it.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, July 5, 2021
Hello,
Thank you for your review. We are sorry to read of the condition that your order was delivered in but glad that a replacement is on the way. We hope that the new unit will work well for you.
Looking forward to your feedback!
Thank you for your review. We are sorry to read of the condition that your order was delivered in but glad that a replacement is on the way. We hope that the new unit will work well for you.
Looking forward to your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Boren
Verified Purchase:Yes
They have no support for warranty. We received our lawnmower broken. It will not self propel. We have made numerous phone calls to them after waiting 36 min to talk with someone, they gave a number to a repair center 300 miles from us. We called 5 times left messages for over a week with no call back. This company support sucks. Don't buy from them.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care , July 19, 2021
Hello Boren,
Thank you for your honest feedback!
With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.
Thank you for your honest feedback!
With the spring season here, we have an influx of requests. We apologize for the delays currently taking place! Our team is doing our best to operate under existing guidelines as well to keep everyone safe. We know your time is valuable and our team is working diligently to be in contact with each waiting customer as quickly as we can be while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. Please know, that we look forward to assisting you and are very sorry for the delay.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Dead on arrival
on July 20, 2021
Posted by: Brentonj
from IL
Gender:Male
Mower was just delivered and the wire in the handle is frayed. Poor packaging design means mower is dead on arrival
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 21, 2021
Hello Brentonj,
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best mower I've ever owned!
on August 17, 2018
Posted by: Cabin on the lake
from Eatonton Georgia
Gender:Male
I have six greenworks products... all are 60 volts and share the same batteries.. the self propelled lawn mower is awesome. One great thing is you can engage the self propelled feature to get you up a steep hill without spinning the blade if you want to. Great if going over tree roots that would hurt the blade. The automatic increase in power when you go through heavy thick grass and then throttling back down is sweet. No gas, no fumes, no filters to clean, no tune ups, no plugs to replace. Safety built in... anti roll back feature if your going up hill prevents it rolling back on you... Light weight, quick easy minor assembly right out of the box. Finishing up my first summer using this mower with not a single
disappointment. Buy it! You won't regret it.
disappointment. Buy it! You won't regret it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Super easy to use!
on April 29, 2020
Posted by: Family mower
from Ames, IA
Gender:Female
Super easy to use! We bought this for our teenage son to use for his lawnmowing business, and we feel like it safe and simple for him to operate. We haven’t had it for very long so hopefully it will be a five-star experience for us, but it does seem super safe and cuts the lawn well so
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com