Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Professional mower that can rival any petrol machin
on September 13, 2022
Posted by: Anonymous
from Atlanta
Gender:Male
Verified Purchase:Yes
Awesome. Very easy to use, and cuts clean with plenty of battery life to do our front and back lawn. We have an array of 40v greenworks machinery, and this is our 1st step up to 60v. Night and day difference. Folds away neatly and easy to handle. To try and find any fault, I'd say the only thing is that it is heavy compared to the 40v.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Pro 60V 21" Brushless Self-Propelled Lawn Mower
on September 12, 2022
Posted by: Lima
from Ocoee, FL
Gender:Male
Verified Purchase:Yes
This is my first lawn mower that I ever owned. And it’s just great, very quiet no hassle with gas and yet is still a strong machine.
Definitely recommend.
Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnMH
Verified Purchase:Yes
Got this as a battery powered backup to a gas lawn mower. Definitely wanted the feature of self-propelled with sufficient power to match the gas lawn mower.
Written by a customer while visiting greenworkstools.com
Posted by: Megan from Wisconsin
from Wisconsin
Gender:Female
Verified Purchase:Yes
Powerful mower gets through my whole lawn on a single charge. Self-propel is great but it’s also lightweight which means I barely ever need to use the self-propel function now! My lawn looks healthier than ever and I will never go back to gas!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Iowa city
Gender:Male
Verified Purchase:Yes
It covers 0.3 acre lawn without a need to change battery. The self propelled feature is especially helpful for uphill lawn. Very satisfied with this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Customer Support - No response
on September 2, 2022
Posted by: BDL2987
from Columbia, SC
Pro 60V 4/0Ah battery does not charge (red blinking light), only 6 months old. Unfortunately, Customer Support does not answer but in a continuous (+1 hour) of "please stay on the line for the next representative." 4-yr warrant on battery, but I don't have 4 years to stay on the line for customer support.
Response from greenworkstools.comBy Greenworks, Customer Care, September 6, 2022
Hello BDL2987
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. We invite you to contact Greenworks Pro toll-free helpline at 1-855-345-3934. ). All we ask for your patience during these busy times and is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
We apologize for the existing wait times. Our team is working diligently to be in contact with each waiting customer as quickly as we can while giving each person the attention they deserve. Unfortunately, we understand this is not ideal, but we want to be clear that this is not a normal experience for Greenworks. When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. We invite you to contact Greenworks Pro toll-free helpline at 1-855-345-3934. ). All we ask for your patience during these busy times and is that you have access to the unit, battery, and charger so that we can complete troubleshooting with you and gather the necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Margaret H
Verified Purchase:Yes
I purchased the Pro 60V brushless 21" self-propelled lawn mower with 2 4.0 amp batteries. I am a 73 year old female and hoped it would be easy for me to use. My 11 year old grandson used it and then my 15 year old grandson. They both had no issues. Started it and started mowing. Finally it was my turn. I loved it did my whole yard about 1/3 acre with 3/4 of one battery used. It mowed down everything in sight. I was surprised on how quiet it was. Now I want to purchase the weed trimmer and leaf blower. I give the mower 5 stars. Greenworks is the best !! Margaret H in CT
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, September 2, 2022
Hello Margaret H,
Happy to hear you are enjoying the product! We would love to offer some tips to help care for the tool and accessories.
For best storage practice the lawn mower should be stored somewhere dry and protected from the elements, such as a garage or shed. If you have no other choice but to store it outside, keep it elevated above the ground and covered with a durable tarp.
When the battery will not be in use, store it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. Store the battery with a full charge, and if it is being stored for a period where no use is expected, check on the charge every couple of months. If you notice the charge has dropped, we recommend charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
If it ends up that you are having an issue with the lawn mower or you need help with product recommendation, please contact Greenworks Pro toll-free helpline at 1-855-345-3934 and we would be happy to assist you.
Thank you for your feedback!
Happy to hear you are enjoying the product! We would love to offer some tips to help care for the tool and accessories.
For best storage practice the lawn mower should be stored somewhere dry and protected from the elements, such as a garage or shed. If you have no other choice but to store it outside, keep it elevated above the ground and covered with a durable tarp.
When the battery will not be in use, store it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. Store the battery with a full charge, and if it is being stored for a period where no use is expected, check on the charge every couple of months. If you notice the charge has dropped, we recommend charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life.
If it ends up that you are having an issue with the lawn mower or you need help with product recommendation, please contact Greenworks Pro toll-free helpline at 1-855-345-3934 and we would be happy to assist you.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Posted by: Amy Hamrick
Verified Purchase:Yes
I’m 68 yrs young & not a petite person & my yard isn’t either ! My brother and me have to flip to see who gets to use it first. Also have weed eater and leaf blower. We love it !!!
Written by a customer while visiting greenworkstools.com