Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
3
Self propelled feature stopped working
on October 19, 2022
Posted by: No mow
from Olympia
Gender:Female
Purchased summer 2019. Worked fine 2019 - 2022 (3 years). Self propelled feature no longer works. Just beeps when self propelled activator bar engaged. Got no where with Greenworks technical support. Seemed like the Greenworks employee was just reading from a script. He couldn’t get it into his head that it worked for 3 years. Spent my time with him mostly satisfying his obsession with the battery. It was fully charged. Seemed like questions from him were pertaining to how I had been using the lawnmower in order to see if I had voided the warranty. I didn’t care about the warranty. Just wanted to know how to fix the self propelled feature. Nothing on their website or product manual that mentions self propelled feature not working. Can’t find any repair shops that are familiar with Greenworks mowers either
Pros: Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, October 19, 2022
Hello No mow,
Thank you for your review. We appreciate you taking a moment to share your experience. This is certainly concerning, and we would be happy to investigate your options! Please contact us directly at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Thank you for your review. We appreciate you taking a moment to share your experience. This is certainly concerning, and we would be happy to investigate your options! Please contact us directly at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: ZEBB
from Greensboro, NC
Gender:Male
Verified Purchase:Yes
First electric mower I've ever used and had to use it to reclaim a 7inch overgrown lawn. Made 2 passes over the course of a week dropping height each mow using side chute and turbo mode. Mower powered through just as good as gasers I've had.
Now I'm using the bagger and maintaining my lawn without using turbo. 1 charge = 1 mow as I have just under an acre to mow. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Coal miner
Verified Purchase:Yes
Moves easily without self propelled feature engaged, love not pulling a starter cord. Looking forward to mowing next season.
Written by a customer while visiting greenworkstools.com
Posted by: Jennifer U
Verified Purchase:Yes
We bought this mower about 2 months ago for our new home. Besides doing a great job of cutting the grass, it's lighter in weight than a traditional gas-powered mower and easier to start up and to maneuver. I love that I don't have to worry about gassing it up, and there are no fumes or lingering gas smell in our garage afterward. Very happy with this purchase!
Written by a customer while visiting greenworkstools.com
Posted by: JAMES OHIO
from Sandusky Ohio
Gender:Male
Verified Purchase:Yes
No issues with this mower so far. Can cut my lawn using self propel and 1st battery is still not drained. Have about .3 acres.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tallen
from Utah
Gender:Male
Verified Purchase:Yes
Easy set up. The lawn mower cuts amazing and the self propel is great. It is quiet and cuts through thick grass really well. Two batteries make it so we can cut our lawn on a single charge.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Vic shouk
from Miami, FL
Gender:Male
Verified Purchase:Yes
Great product. Fast easy tobuse good battery life.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Weekend DIYer
from California
Gender:Male
Verified Purchase:Yes
I have a 1500sq ft lawn and can easily cut the lawn twice on one charge with two batteries. I like being able to fold the handle to easily store in a smaller space. Happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com