Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Dream Machine
on September 5, 2020
Posted by: Christmas
from Tucson, Arizona
Gender:Female
I could not be happier with my new battery powered self-propelled lawn mower. I only wish I would have purchased it years ago. The thought of no more messing around with gasoline, oil, spark plugs, etc. makes me extremely happy. Just one touch of the button to get it started is almost like magic. I especially like the ease of lowering or raising the height of the wheels and the blade with just a little pump of the lever. I am only 5'2" and just over 100 pounds and mowing the yard was always somewhat of a hassle, even with a self-propelled lawnmower. Now, it is so easy. And last, but not least, it is so quiet, you will never wake up the neighbors. This machine is a dream.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Electric mower is the bomb
on September 5, 2020
Posted by: Cid1955
from Maryland
Gender:Female
This mower cuts and mulches, has a grass catcher if the grass is too long, and very light and easy to use. I’m 64 and have no problem using it - never have to get gas again. When I am done I simply put the battery on the charger and it is ready for next time. I mow a third of an acre, part of which has a hillside and no problem with it flipping.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: ROCKChitown
from Chicago
Gender:Male
Verified Purchase:Yes
only used a couple times since we received it but works great. Cuts well and batteries last a long time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Love my self propelled mower
on September 4, 2020
Posted by: gunner4evr
from Raleigh, NC
Gender:Female
I had some issues with shipping. I was initially shipped a damaged unit. But the customer service was very responsive and sent me a replacement. Haven't had any issues so far.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Great Mower, POOR Battery
on September 4, 2020
Posted by: Anonymous
from Rocky Mount, NC
Gender:Male
When I first purchased this mower a few months ago, I could cut my entire yard on one full charge. The battery would have almost 40 min worth of runtime and now I can not even finish my front yard on a full charge...it will last maybe 15 minutes! The mower cuts very well, when it’s running. This battery is just HORRIBLE & a replacement battery is more than half the cost of the original purchase price of my mower.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 10, 2020
Hello James Boyett,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. If the battery has been stored with little to no charge for a long period of time, the battery will go into recovery mode, which will take 24 hrs. to recharge. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging. Please know that our batteries are covered by a manufactures warranty from the date of purchase. We hope these tips will help you however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. If the battery has been stored with little to no charge for a long period of time, the battery will go into recovery mode, which will take 24 hrs. to recharge. This helps enhance the life of the battery. Once it is fully charged, the next charge will return to standard charging. Please know that our batteries are covered by a manufactures warranty from the date of purchase. We hope these tips will help you however, if they do not please kindly contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quiet, powerful
on September 4, 2020
Posted by: tommyturf
from Urbana, IL
Gender:Male
I was worried about getting a battery operated mower, I already has a Greenworks 21" corded mower that I'd been using for 3 years, but my yard added features that made using a corded mower very difficult (trees, flower beds, garden plots, bushes, etc.). I had heard early horror stories of people that got early battery operated mowers that couldn't handle the task. For the record, my lot is 200'x75'. The wider 25" deck makes a big difference in 1 less pass for every 4. The controls are fairly easy to use, one lever for blade control, one for self propelled motion and a sliding lever to adjust the self propelled speed. The unit is really light so once it gets going, it's pretty easy to let off the self propelled and just keep the momentum up (that conserves battery). The handle bars adjust to two height positions to keep it easier on the back. The battery switchover is fairly seamless, only noticeable by a small burst of new power from the fresh battery pack. As long as I don't dally and mow an efficient pattern, I can get my whole lawn done on one charge...about an hour of constant mowing time in all. If I want to take a small break, I'll typically take out the small battery pack and put it in the charger just in case I might need a couple minutes to finish the whole thing. The mower folds and stores compact and it's really easy to clean the deck out before storage. So far, I'm really happy with the mower and am looking forward to buying more tools so I can make multi-purpose use of the battery packs! If I had to give it one criticism, it would be the self-propel, at the end of a run you can't just simply pull the mower backwards as the propel seems to have a positive lock on the wheels, but if you push forward a couple inches and then pull back, it works just fine. Not a big deal, but does take some getting used to. Even if you get too far into an area, the mower is light enough that you can just drag the whole thing, locked wheels and all, back to where you need it.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
WHAT A MARVELOUS MOWER
on September 4, 2020
Posted by: RickieeeeP
from Winchester, VA
Gender:Male
This lawnmower is such an incredible improvement over gas or plugin mowers! Its quietness, exceptional cutting capabilities, ease of operation, run time, and multiple features make this one of the best purchases I have made this year. The world of lawn care has been made so much more efficient, non-polluting and enjoyable with mower. I can only give it the highest rating and recommendation. And no, I’m not related, employed by or affiliated with Greenworks in any way; just a completely satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Lighter and self propelled
on September 4, 2020
Posted by: Still likes to mow
from Baltimore
Gender:Female
We bought the 60v mower over Memorial day. As a 70+ year old female, our non self-propelled mower was so heavy to use in mowing the hillside. Now, I am easily able to mow the steep hillside.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com