Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Excellent Product
on October 8, 2020
Posted by: Mar51
from Jackson, SC
This is just another wonderful cordless product from "greenworks". Since the first time I saw this mower, I was intrigued by it's possibilities. After I purchased my Grass Trimmer, the quality and durability were never in doubt. The mower has lived up to it's billing. I've ordered a new Leaf Blower and await it's arrival. These products are good. I highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Western Washington
Verified Purchase:Yes
The mower works rather well. Except it does not pick-up even the slightest of wet grass. Bogs down easily.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pro 60V Cordless 21" Self-Propelled Brushless Lawn
on October 8, 2020
Posted by: Yardworker
from Northern Alabama
Verified Purchase:Yes
Have used this mower twice now. Once for a flat yard about 100ft x 75ft using the self-propelled option most of the way. Did a good job of cutting and collecting clippings/leaves. Had just under a half charge left in the 5ah battery.
Second yard is very sloped and bumpy (newly sodded 3 months ago and about 6-8 inches deep). The mower handled it well and the lighter weight (compared to a gas mower) was helpful. Again, the same battery still had about a 1/4 charge when finished. Can't give yard dimensions due to irregular pieces but it is larger than the flat lot mentioned on the first cut.
This mower does increase its blade speed when it encounters higher, tougher grass but there is a slight delay. Also there is a delay after letting go of the self-propelled bail before it will let ou roll it backwards. It does help to let it go a few feet before you intend to back up.
Glad I bought this mower!
Second yard is very sloped and bumpy (newly sodded 3 months ago and about 6-8 inches deep). The mower handled it well and the lighter weight (compared to a gas mower) was helpful. Again, the same battery still had about a 1/4 charge when finished. Can't give yard dimensions due to irregular pieces but it is larger than the flat lot mentioned on the first cut.
This mower does increase its blade speed when it encounters higher, tougher grass but there is a slight delay. Also there is a delay after letting go of the self-propelled bail before it will let ou roll it backwards. It does help to let it go a few feet before you intend to back up.
Glad I bought this mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from NJ
Verified Purchase:Yes
Excellent lawnmower. Cuts extremely well. I have 0.5 acre of lawn, and the batteries give me a full cut on one charge. Highly recommend this machine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best mower ever
on October 7, 2020
Posted by: Bimbo
from Lexington, SC
Bought this mower about two years ago. I love the ease of using it. No oil or gas to mess with.Cuts great, easily changes how high the deck is.I easily mow my quarter acre lot with two charges.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
don't gamble on their battery
on October 7, 2020
Posted by: jet jockey
from Texas
Just got this mower last night and right off the bat I charged the battery. The battery was bad, wouldn't take a charge at all. I had second thoughts before I ordered this mower based on previous reviews on the batteries. The 5.0 battery that comes with this unit is not available now and was offered (2) 2.5 batteries from customer service or return the whole mower. I am choosing to return the mower and will look elsewhere for a replacement. Very disappointing experience. Look over their return policy..They do not pay for return shipping.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, October 8, 2020
Hello jet jockey,
Thank you for your feedback on this matter. We are very sorry to hear about your experience. We apologize that this product was not available for an immediate replacement when you spoke with our representatives. As there have been many shipping delays given the current pandemic, inventory has unfortunately been affected on some items. As it is, we genuinely hope that this experience does not turn you away from GreenWorks for good, and if you have any future questions or comments, please feel welcome to reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com. We'll always do what we can to help out!
Thank you for your feedback on this matter. We are very sorry to hear about your experience. We apologize that this product was not available for an immediate replacement when you spoke with our representatives. As there have been many shipping delays given the current pandemic, inventory has unfortunately been affected on some items. As it is, we genuinely hope that this experience does not turn you away from GreenWorks for good, and if you have any future questions or comments, please feel welcome to reach out to us at 1-855-345-3934 or by email on info@greenworkstools.com. We'll always do what we can to help out!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on October 7, 2020
Posted by: dinot56
from California
We use this on some fairly rough terrain and are surprised at how powerful it is. The self propelled is awesome.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Eggleston, Virginia
Verified Purchase:Yes
It’s effortless going up hill. It’s quiet- like a purr. No gas smell and easy to clean and use. I like that you can store it upright.
Written by a customer while visiting greenworkstools.com