Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,609 Reviews)
Rating breakdown 3,609 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
122
94%of customers recommend this product.
(
2,862 out of
3,051)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
1
Drive failure, V15/V17
on August 18, 2025
Posted by: CoreyYouKnowWho
The mower worked great until the catastrophic failure of error code v15/v17. The left potentiometer/ accelerator failed and bricks the mower. Green works won’t fix it unless I pay to transport the mower nearly 100miles away.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 19, 2025
Hello CoreyYouKnowWho.
Thank you for bringing this to our attention. The experience described is understood to be frustrating, and any inconvenience is apologized for. A solution is being actively worked on to address concerns, and the Customer Experience team is dedicated to resolving this as quickly as possible. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Thank you for bringing this to our attention. The experience described is understood to be frustrating, and any inconvenience is apologized for. A solution is being actively worked on to address concerns, and the Customer Experience team is dedicated to resolving this as quickly as possible. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good mower
on August 17, 2025
Posted by: Pman
from Alexandria
Gender:Male
[This review was collected as part of a promotion.] Good lawn mower, stores nicely in the garage. The batteries are great and I love the rapid charger. Would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best self propelled lawnmower.
on August 16, 2025
Posted by: Mrmert
from Long Island, NY
Gender:Male
[This review was collected as part of a promotion.] Bought this two years ago. Cuts grass with ease. It is smooth and quiet. Batteries last 2-3 hrs and recharge fast. Can even use at night. Love this lawnmower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: BMG67
from Spokane. WA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Received my new mower and I really like it. It cuts well, is quiet and the battery is quite enough to get through my 1/3 acre with power to spare. Coming from a pull start mower the push button start is fantastic and cleaning is so easy with no fluids to spill.
Pros: Convenient, Easy to Use, Quiet, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
2546202
on August 15, 2025
Posted by: ARTLEYRACING
from WHITEHOUSE TX
Gender:Male
[This review was collected as part of a promotion.] BOUGHT FOR WIFE & SHE LOVES IT (EXCEPT SHE NEVER CAN REMEMBER ALL THE THINGS YOU HAVE TO DO TO START IT!!). WELL BUILT, GOOD BATTERIES....HOWEVER, HORRENDOUS REGISTRATION PROCESS. CAN'T JUST USE 2546202. HAVE TO REGISTER MOWER, CHARGER & EACH BATTERY SEPARATELY (ALL DIFFERENT MODEL #'S & SERIAL #'S) AND NONE OF THEN ARE ON THE BOX? AND YOU WAIT UNTIL THE END TO TELL ME THAT YOU NEED PHOTO RECEIPT UPLOADED? WELL, I BOUGHT ONLINE. SO WENT TO RETAILER, FOUND ONLINE DIGITAL RECEIPT, PRINTED AS PDF AND...OH, YOU DONT ACCEPT PDF'? SO I HAD TO TAKE A PICTURE OF MY COMPUTER MONITOR, DOWNLOAD TO COMPUTER AND...OH PICTURE IS OVER 10 MB (TOO BIG?) IN THE MEAN TIME EACH TIME I DID THIS AND WASNT ABLE TO ATTACH RECEIPT PHOTO, I HIT SAVE AND EXIT (NEVER TO BE FOUND AGAIN!!) I EVEN CREATED AN ACCOUNT, ADDED MY MOWER TO "PURCHASED ITEMS" IN HOPES THAT FOR EACH ITEM I REGISTERED, MAYBE IT WOULD REMEMBER OR AUTO FILL IN PERSONAL INFORMATION, BUT NOPE! SO, I SERIOUSLY DOUBT I WILL EVER BUY ANYTHING AGAIN FROM THIS COMPANY AGAIN UNLESS YOU CAN FIX THESE ISSUES. GOOD GRIEF!
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy and fast to use
on August 13, 2025
Posted by: Nanette
from Arlington Tx
Gender:Female
[This review was collected as part of a promotion.] We just bought it and took it out and it worked like a dream. Yard was done in no time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: WCTeach
from West Chester, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this self-propelled mower! I have a large yard, so I might get another battery. Otherwise, this makes me take a well-needed break.
Pros: Convenient, Easy to Use, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
BEST LAWNMOWER EVER
on August 12, 2025
Posted by: GREEN LAWN MONSTER
from WEST SPRINGFIELD,MA
Gender:Male
[This review was collected as part of a promotion.] I BOUGHT IT A COUPLE OF DAYS AGO MOWED FOR ABOUT A HOUR AND A HALF IT USED A BATTERY AND A HALF HIGH THICK GRASS NO HICCUPS NO COMPLAINTS SUPER LGHT HARDLY HAD TO USE THE SELF PROPELLED FEAUTURE I HIGHLY RECOMMENDED IT
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com