Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Super Lightweight
on July 15, 2024
Posted by: Lawnmower Pro
from Michigan
Gender:Female
[This review was collected as part of a promotion.] My husband and I bought this a few months back and we're so grateful we did. We went from a pull start lawnmower to this one and it works amazing! I am so glad that I am able to mow the lawn now when my husband is not home. It's great not having to rely on anyone to start the lawnmower now, as it starts with only a click of a button. It's extremely lightweight and female friendly. I am extremely happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Like this mower however,
on July 12, 2024
Posted by: Atime
Gender:Female
[This review was collected as part of a promotion.] This is my second mower of this model. The first one lasted about 4 years. The self propeller motor gave out, needed to be replaced. Greenworks does not supply a replacement motor for this feature. Not able to substitute another motor as it needs to fit into a specific encasement. Researched other brands however I really liked this mower so I decided to gamble on another one. Hoping to get more years from my second mower. Fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Beautiful Mower
on July 10, 2024
Posted by: zdog17
Gender:Male
[This review was collected as part of a promotion.] Bought recently and loved how easy it was to set up and use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to use
on July 9, 2024
Posted by: M3ce
from Sequim, WA
[This review was collected as part of a promotion.] Makes mowing fun. It’s easy to use, the battery lasts a long time, and gets the job done. It’s a huge improvement over our gas-powered push mower, since we don’t have to store gas. Relatively quiet too.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: slips01
from Worthington MA
Verified Purchase:Yes
Although the mower is a perfectly good mower, Greenworks provides no customer or sales support. It is almost impossible to contact Greenworks either by phone, chat or email. In addition, although Greenworks provides various tools that use the same batteries, it is impossible to buy a tool only, even if you already have a battery and charger.
Response from greenworkstools.comBy Greenworks, July 10, 2024
Hello slips01.
We apologize that you have experienced a higher-than-normal wait time, with the warm season here, so is our busiest time of year, this may lead to longer than normal response times between Live chat or calls. Our team has been working quickly to try and respond to each waiting customer while giving everyone the attention their questions or warranty claims requires and deserves. Please know, that we would have like the opportunity to assist you and we are sorry for the delay.
We do try our best to provide both Tool Only and Tool with battery and charger options. If you are looking to purchase a Tool Only unit, Greenworks Product Experts are here to help please connect with us by chatbot on our website or give us a call at 1-888-909-6757 you could also refer to the FAQ ask section of the tool or ask us a question. We apologize for any troubles you have experienced and we look forward to helping you better.
We apologize that you have experienced a higher-than-normal wait time, with the warm season here, so is our busiest time of year, this may lead to longer than normal response times between Live chat or calls. Our team has been working quickly to try and respond to each waiting customer while giving everyone the attention their questions or warranty claims requires and deserves. Please know, that we would have like the opportunity to assist you and we are sorry for the delay.
We do try our best to provide both Tool Only and Tool with battery and charger options. If you are looking to purchase a Tool Only unit, Greenworks Product Experts are here to help please connect with us by chatbot on our website or give us a call at 1-888-909-6757 you could also refer to the FAQ ask section of the tool or ask us a question. We apologize for any troubles you have experienced and we look forward to helping you better.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Light and easy to use
on July 5, 2024
Posted by: Gilthoniel
from Lowell, Arkansas
Gender:Male
[This review was collected as part of a promotion.] My wife recently decided she would help more the lawn but she hasn’t been able to start our other lawn mower. This lawn mower is easy to start and use, lite, and powerful. My wife loves this lawn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
quiet mower
on July 5, 2024
Posted by: niles471
from Hudson, florida
Gender:Male
[This review was collected as part of a promotion.] The self propelled mower cuts thru tall grass like a hot knife in butter. The only complant that I have is, it will shut off all of a sudden and I have to start it up again. It happens 2-3 times a cut which takes me 2.5 hours to cut the grass. It's a good mower to have.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower with great features.
on July 2, 2024
Posted by: My bud
from LA, California
Gender:Male
[This review was collected as part of a promotion.] I bought this electric mower about 5 weeks ago not knowing what to expect. So far, it works very good after using it for the 3rd time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com