Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,609 Reviews)
Rating breakdown 3,609 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
122
94%of customers recommend this product.
(
2,862 out of
3,051)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
1
on August 26, 2025
Posted by: Anonymous
This is my first summer using this Greenworks mower. I absolutely hate it for 2 main reasons. First, you cannot back up the mower when trying to turn or just by backing up until the forward clutch disengages. You have to take your hands off the two gray handles way before you are ready to turn or pull the mower backward. It is quite the pain. Secondly, after every time I mow one strip of grass, the mower leaves a thin section of taller grass that it did not cut. I've changed blades, emptied the bag, change the speed, cleaned the underpart of the mower and everything else the company said I should try, with no better results. When you are all done, you have to re-do the entire yard again by going over the taller strips of uncut grass. My only solution that helps some is to mow only 6 to 8 inches only for each strip. Then you get the left over taller grass that is left from the previous strip. I think it has to do with the two wheels pushing down the grass and the grass comes back up after a few passes. Maybe I needed to purchase the 80 volt with more power to pull up all the grass on one pass. I hate mowing every time and would never recommend this mower to anyone.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, August 26, 2025
Hello Ed Schollenberger.
We are very sorry to hear how frustrating your experience has been with this mower. The issues you describe with both the handling and the cutting quality can make mowing far more difficult than it should be, and we understand your disappointment.
With rear wheel self-propelled mowers, the drive system must disengage before the unit can roll freely backward, which can sometimes take a little practice to get used to. Releasing the gray drive levers fully before attempting to pull back usually helps reduce the resistance, but we understand this can still feel inconvenient.
We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY).
Regarding the uncut strips of grass, this can sometimes happen if the grass is being pressed down by the wheels and springing back up after the mower passes. Keeping the blades sharpened, overlapping mowing rows by a few extra inches, and mowing on a slightly higher setting before lowering it for a finishing pass may improve results. That said, performance should still meet your expectations, and we do not want you to feel stuck.
If you continue to experience these issues, we would like the opportunity to troubleshoot further or look into additional support if needed. Please reach out to our team directly through the Greenworks website chat (www.greenworkstools.com) or by calling 1-888-90-WORKS (888-909-6757) so we can walk through solutions with you.
We are very sorry to hear how frustrating your experience has been with this mower. The issues you describe with both the handling and the cutting quality can make mowing far more difficult than it should be, and we understand your disappointment.
With rear wheel self-propelled mowers, the drive system must disengage before the unit can roll freely backward, which can sometimes take a little practice to get used to. Releasing the gray drive levers fully before attempting to pull back usually helps reduce the resistance, but we understand this can still feel inconvenient.
We have a video that will show you how to operate your self-propelled mower. You can watch the video here (https://youtu.be/NUN1HvDgwrY).
Regarding the uncut strips of grass, this can sometimes happen if the grass is being pressed down by the wheels and springing back up after the mower passes. Keeping the blades sharpened, overlapping mowing rows by a few extra inches, and mowing on a slightly higher setting before lowering it for a finishing pass may improve results. That said, performance should still meet your expectations, and we do not want you to feel stuck.
If you continue to experience these issues, we would like the opportunity to troubleshoot further or look into additional support if needed. Please reach out to our team directly through the Greenworks website chat (www.greenworkstools.com) or by calling 1-888-90-WORKS (888-909-6757) so we can walk through solutions with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Minimally Propelled Mower
on August 26, 2025
Posted by: taramHTX
from Houston, Texas
Gender:Female
[This review was collected as part of a promotion.] I have a small front lawn and decent sized back yard and I was able to mow both without recharging the battery. The mower is light and easy to push, however it is not very self propelled. Good mower but could probably find a better value with another brand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Paula Zuchowski
from Moshannon, PA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I haven't had to buy a lawn mower for several years since I lived in a community where landscaping was provided. But, now that I have moved to the country, I have a 1/2 acre to mow. I bought the Greenworks 60V 21" battery-operated lawn mower because it was recommended for a half acre, and I absolutely LOVE it! It goes and goes and goes on a single charge, and it glides through the grass so easily. I would never have believed that a battery-operated lawn mower could be so powerful, but it's the best mower I've ever had!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: A-dog
from Washington
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Holds grass clippings and small twigs excellently. Fits on my lawn mower too!
Pros: Convenient, Easy to Use, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Mower
on August 25, 2025
Posted by: Tmann59
from Wichita falls Texas 76306
Gender:Male
[This review was collected as part of a promotion.] I bought this mower last month and I had bought it 2 years ago I have a bad back from working 32 years in a factory and I had back surgery in 2016 and have been push mowing my yard and I retired in 2021 and I love to golf and fish and it was taking me three and a half hours to do my yard and now I can do it in half the time and I can get 2 mowing on one charge of the 6 60volt 8AMH batteries and the batteries charge in less than 90 minutes and I look forward to mowing now best mower I have ever bought and I got a great deal by buying it online and a bonus the metal pallet it came on gave me a shelter for my kayak.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Nice mower!
on August 24, 2025
Posted by: Howard HInnant
Gender:Male
[This review was collected as part of a promotion.] The last time I used an electric mower was 50 years ago and it had a cord. This was a delight to use for small/tight areas. The self-propelled feature was absolutely useful for going uphill. The mower was able to get itself up steep hills without me having to push it. The variable speed on the tires was very helpful and easy to use. And the turbo booster for the speed of the cutter was very useful for cutting overly tall grass.
I also liked the fold-up feature of the handle for storing the mower in a vertical position.
It was quiet enough that no hearing protection is needed, even if you have sensitive ears. And the 8amp battery was good for a small yard.
Very easy to assemble out of the box.
Not once did I have to worry about running over the cord! :-)
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best battery mower I've owned
on August 24, 2025
Posted by: Bkscoutmaster
from Chesapeake City MD
Gender:Male
[This review was collected as part of a promotion.] Bought this mower 2 months ago easy to use cuts great even in tall grass
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Optimum Tractor for My Lawn and Lifestyle
on August 24, 2025
Posted by: Aztec07
from Covington WA
Gender:Male
[This review was collected as part of a promotion.] Bought this 2 weeks ago. Delivered in less than 4 days. Fun to put the finishing touches to get it ready to go. Able to fully enjoy the capability and comfort of using this tractor for the first time (and for many years to come)!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com