Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,609 Reviews)
Rating breakdown 3,609 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
122
94%of customers recommend this product.
(
2,862 out of
3,051)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great performance after 2.5 months
on August 31, 2025
Posted by: Nebraska CrossoverT
[This review was collected as part of a promotion.] I have been using this for nearly 2 months, and I love the machine. I live on a large lot with a walk-out basement, thus there are lots of up and down stretches, some of them quite steep. The CrossoverT has no problem with hills or long grass. I have a quarter acre of grass, not counting numerous sidewalks and a long driveway. I buzz around to make sure I don't miss any patches on curves, etc. With 4 batteries installed I have about 75% battery left. The reading might be a bit high, as when I tested the strength, I did the yard almost 3 times. As I was finishing the yard the machine shut off the blades while I still had lots of power to drive to the chargers. Recharging the batteries is fast. and battery life is really no consideration.
Compared to my previous self-propelled 21-inch machine (which travels approximately 3 mph), I am cutting twice as wide and twice as fast. It is warp speed.
The big advantage is that on hot summer days in the Midwest the heat really doesn't bother me. At 75 years of age the brisk walk behind the self-propelled mower was getting unbearable after a quarter acre at 95 degrees plus temps. Now I don't worry about temperature if the lawn needs cutting.
The unit is built well; the processor and associated safety cutouts work well. I have had no glitches.
The steering is fine. I cut the larger area in half and mow the areas like a Zamboni on a hockey rink. For small areas I buzz around a bit, but have lots of speed and lots of battery range, so the buzzing around is pretty relaxed.
Compared to my previous self-propelled 21-inch machine (which travels approximately 3 mph), I am cutting twice as wide and twice as fast. It is warp speed.
The big advantage is that on hot summer days in the Midwest the heat really doesn't bother me. At 75 years of age the brisk walk behind the self-propelled mower was getting unbearable after a quarter acre at 95 degrees plus temps. Now I don't worry about temperature if the lawn needs cutting.
The unit is built well; the processor and associated safety cutouts work well. I have had no glitches.
The steering is fine. I cut the larger area in half and mow the areas like a Zamboni on a hockey rink. For small areas I buzz around a bit, but have lots of speed and lots of battery range, so the buzzing around is pretty relaxed.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Chandler AZ
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great lawn mower , lots of power and the duel blades work well . .. I did not have self propelled lawn mower before , this one takes all the hard work out of it , makes me want to mow more often : )
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JMan1
from Michigan
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent mower. Step up from my Ryobi riding mower.
Pros: Easy to Use, Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Extremely happy with this purchase
on August 29, 2025
Posted by: jwalt9
from oregon
Gender:Male
[This review was collected as part of a promotion.] My Cub Cadet Electric mower died last month after 4 years of hard use. I was actually very happy with that machine, but I must say that my new greenworks mower is a whole different level of awesome. Blown away by the quality and performance. My new Greenworks machine makes the Cub Cadet machine look like something from the dark ages. Could not be happier, at least for now, with my new machine.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Larry L
from Wichita Falls Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This mower blade replacement kit is of good quality and very easy to install.
Pros: Convenient, Easy to Use, Quiet, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Do not buy this
on August 27, 2025
Posted by: Jrat
Bought this back in April, dead battery after 6 uses. Battery shows 3 bars and yet its dead and flashing light on the charger. These batteries are horrible and I regret my purchase. I live on a very small lot less than 6k sq ft and i have a pretty big house so my lot is small. Grass in summer does not grow tall so you can cut every two to three weeks. I also leave my grass taller and yet new out of the box you cannot mow the front and back yard. In fact the mower decides it needs more power at random even if im just on the sidewalk(did a test to see) Also I do not get to use the self propel feature as that would surely make it last even less time. Im not cutting my grass short, im not using self propel, im mowing less than 45oo sq ft of yard after you factor in house footprint. I store and charge according to owners manual and this up to one acre mower cannot finish and drains both batteries dry. So you let them cool off for about an hour then charge and then go again. Its a joke. tried to use the cs chat and they cannot even spell our right. Please see "OUT" live agent hours below. SMH.
Thank you for reaching Greenworks. Our Live agents are not available at this time. Please see out Live agent hours below.
Response from greenworkstools.comBy Greenworks, August 28, 2025
Hello Jrat.
We are sorry to hear about your experience with the Greenworks 60V 21" Self-Propelled Mower and its batteries. We understand how frustrating it must be to have issues so soon after purchase, especially on a small yard where you expected plenty of runtime.
As a first troubleshooting step, please try resetting the charger: unplug it for approximately 10 minutes, then plug it back in and reinsert the battery. Make sure the battery is firmly seated in the compartment—you should hear a distinct click or snap indicating proper placement.
Here are a few additional steps that often help:
Remove the battery and reseat it firmly in the charger to ensure full contact.
Let the battery cool in a well-ventilated area if the charger flashes red, even if it doesn’t feel hot.
Try charging with a different compatible battery, if available, to determine whether the issue is with the battery or the charger.
Inspect battery terminals for dirt or debris and clean gently if needed.
Typically, two 5.0Ah batteries provide up to 70 minutes of mowing under normal conditions, though runtime can vary with grass height, mowing frequency, and terrain. The mower’s automatic “power boost” feature can also cause it to ramp up unexpectedly, even on lighter resistance.
We also apologize for the spelling errors you encountered in chat support. That is not the experience we want for our customers, and your feedback has been shared with our team to improve training and accuracy.
If you have tried these steps and are still experiencing an issue, please start a Live chat at www.greenworkstools.com or call the Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to work with you to find a solution. Please have the battery, charger, and mower with you during the call so we can perform the necessary troubleshooting steps.
Thank you for your patience and understanding as we work to improve this experience for you.
We are sorry to hear about your experience with the Greenworks 60V 21" Self-Propelled Mower and its batteries. We understand how frustrating it must be to have issues so soon after purchase, especially on a small yard where you expected plenty of runtime.
As a first troubleshooting step, please try resetting the charger: unplug it for approximately 10 minutes, then plug it back in and reinsert the battery. Make sure the battery is firmly seated in the compartment—you should hear a distinct click or snap indicating proper placement.
Here are a few additional steps that often help:
Remove the battery and reseat it firmly in the charger to ensure full contact.
Let the battery cool in a well-ventilated area if the charger flashes red, even if it doesn’t feel hot.
Try charging with a different compatible battery, if available, to determine whether the issue is with the battery or the charger.
Inspect battery terminals for dirt or debris and clean gently if needed.
Typically, two 5.0Ah batteries provide up to 70 minutes of mowing under normal conditions, though runtime can vary with grass height, mowing frequency, and terrain. The mower’s automatic “power boost” feature can also cause it to ramp up unexpectedly, even on lighter resistance.
We also apologize for the spelling errors you encountered in chat support. That is not the experience we want for our customers, and your feedback has been shared with our team to improve training and accuracy.
If you have tried these steps and are still experiencing an issue, please start a Live chat at www.greenworkstools.com or call the Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to work with you to find a solution. Please have the battery, charger, and mower with you during the call so we can perform the necessary troubleshooting steps.
Thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great size
on August 27, 2025
Posted by: Martin62
from Chicago
Gender:Male
[This review was collected as part of a promotion.] I bought this lawnmower on the 17 this month. I had knee surgery on the 18 so I haven’t even taken it out the box yet. I’m excited to start using it. I couple of Greenworks tools and I like them that’s why I can’t wait to use the lawnmower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Better than expected, far better!
on August 26, 2025
Posted by: Surfer
from Clarion County, PA
Gender:Male
[This review was collected as part of a promotion.] Just purchased! The unit is heavy, so I had to be careful taking it out of the box. Should have help removing. After reviewing instructions (yes, I'm a man and I follow directions.) , assembly was a cinch. With two batteries to charge, it took about 15 minutes each,. Batteries snapped into place and the unit was ready to go.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com