Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
4
Excellent Cordless Mower!
on May 5, 2021
Posted by: NCCustomer
from North Carolina
Gender:Male
I’ll skip the basics as most people on this site are familiar with Greenworks.
Pros: handles my entire 1/3 acre yard on one charge. Excellent cut quality, even when mowing tall grass, light and easy to handle, terrific cutting width, responsive controls, onboard battery charger info, and simple unboxing.
Cons: they aren’t big issues, but the mower was shipped to me and the lightweight box showed damage and the packing material was light too, and the levers for starting and running the self-propelled function are very lightweight plastic. That said, the mower itself wasn’t damaged when I unboxed it, and the control levers seem to work fine.
Pros: handles my entire 1/3 acre yard on one charge. Excellent cut quality, even when mowing tall grass, light and easy to handle, terrific cutting width, responsive controls, onboard battery charger info, and simple unboxing.
Cons: they aren’t big issues, but the mower was shipped to me and the lightweight box showed damage and the packing material was light too, and the levers for starting and running the self-propelled function are very lightweight plastic. That said, the mower itself wasn’t damaged when I unboxed it, and the control levers seem to work fine.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Columbus Ohio
Gender:Male
Verified Purchase:Yes
Works great for my 6500 square feet yard. Glad I purchased this mower. Just push the button and go. Cuts the grass good. No complaints. I recommend g to this mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not great
on May 4, 2021
Posted by: znova
from Seattle, WA
Got the opportunity to use this mower for a month (cutting lawn four times) and a leading competitors that sells for the same price. The Greenworks PRO was inferior by far. Grass was often nocked down and not cut in spots (brand new blade), mulch was thick and clumpy, and the battery ran out before I could finish my sub .25 acre lawn. I was able to mow the same lawn 2.5 times with competitors same size battery. After actual side by side comparison, I'd say avoid this brand.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 3, 2021
Hello znova,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Sally L
Verified Purchase:Yes
I have only used it twice and have to get use to the light weight when comparing to the gas lawn mower I used to have. Easy to use and manuver, no more smelly exhaust gas and environmentally friendly.
Written by a customer while visiting greenworkstools.com
Posted by: C Wang
Verified Purchase:Yes
Have used this new lawn mower twice. Overall, I am satisfied with the work it performed. A single 4.0AH battery can finish most of my backyard (around 0.25 acre) with self-propelling feature on (the turbo button was not pressed). With the second one, I can complete my work w/o recharging. The self-propelling mode helps, but the speed may not be as fast (I already adjusted to the highest possible speed) as I had expected when it run over the lawn. The LED light is on when you run the mower, regardless of the lighting condition (it could be a waste under daylight). With battery-powered lawn mower, I can mow my lawn in any pattern I wish for, which was not possible with a corded one.
Written by a customer while visiting greenworkstools.com
Posted by: JK12
from Columbus, OH
Gender:Male
Verified Purchase:Yes
Incredibly lightweight and ultra quiet. Gives the lawn a fantastic cut. It takes about 20 minutes to mow the yard and I have 1/2 to 3/4 of a battery left using one battery. Very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Knoxville Convert
Verified Purchase:Yes
It does exactly what the description says it will. Super easy to start. Long battery life. Stores on its side, no gas to buy, use or smell. We love our new mower.
Written by a customer while visiting greenworkstools.com
Posted by: TS Rochester NY
from Rochester NY
Gender:Male
Verified Purchase:Yes
Pretty easy setup, instructions not too clear. Used twice on juicy grass. Once with the bag and once mulching. Cutting was about like with gas on wet grass - I find some uncut after. Did not run turbo. Battery lasts an hour as it should. Nice and quiet, so I could run early morning without bugging people. We've had a 60v snow blower for 4 winters. I use that hard, and it still runs well. Now we have 2 batteries for the machines.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com