Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6 out of 5
4.6
(3,610 Reviews)
Open Ratings Snapshot
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product. 
(
2,862 out of 3,052
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5 out of 5
5
Easy to use
on May 18, 2021
Posted by: Junaid haq
Verified Purchase:Yes
Very easy to use , dependable, been happily using for a month now
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Lawnmower
on May 18, 2021
Posted by: Anonymous
Verified Purchase:Yes
Very happy with purchase. This has all the power needed and makes little noise. Excellent purchase.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Time to Ditch the Gas!
on May 17, 2021
Posted by: EF27705
from NC
Gender:Male
Verified Purchase:Yes
Just one mowing and I’m pleased with this tool. Easy to use controls, no pull-starting, no fumes, no spilling gas, no spark plugs, no changing oil.... Just pop in the batteries and go mow with a quiet, clean machine. I have a .3 acre lot. — The first battery emptied and the second one was left with a 50% charge when I was done.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Pro 60 Brushless 21" Self Propelled Mower
on May 17, 2021
Posted by: Ron Bechtold
from Kettering Ohio
Gender:Male
Verified Purchase:Yes
Mower was easy to assemble. User documentation was good. I have been using this new mower for two weeks. I am mowing every three days. I live the self propelled capability. It takes me a little over one hour to mow my lawn. Never had a battery failure.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Lovin' it!
on May 17, 2021
Posted by: ypsic
from Alabama
Gender:Female
Verified Purchase:Yes
Have had 21" Greenworks mower and still love it but now purchased a 25" cut fully propelled and WOW. Best thing since sliced bread.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2 out of 5
2
Battery Life
on May 15, 2021
Posted by: Big Dawg
from Colorado
I just placed an order for the Pro 60V 21" Brushless Self Propelled Lawn Mower and after reading some of the reviews its apparent we have a long way to go on having tools operating on batteries. It appears battery technology is lacking and I should be prepare on returning the battery operated lawnmower and just stay with my gas driven type mower until such time we have better batteries. Will see what experience I will have with this product and write a follow up review.
Response from greenworkstools.comBy Greenworks, Customer Care , October 15, 2021
Hello Big Dawg,

Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life, but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Couldn't be happier.
on May 15, 2021
Posted by: BobGee
from Philly area
Gender:Male
Verified Purchase:Yes
I waited until I had used the unit enough to be sure. It does all that I need for my relatively small lot, and fully lasts with one battery for the 35-40 minutes that I need to mow it. I used the Hi-lift blade for initial mowing of the taller grass and have now mowed the entire lot to the desired height with the regular blade. It is relatively much quieter than my previous gas mower. Its mostly metal body seems sturdy and is easily stored. The push button start and battery indicator are just great. I am happy to not have a self propelled unit as I mow forward and back, mulching and blowing the cuttings to one side of the lawns. Charging the battery seems to take no more than an hour and the battery holds the charge for the one to two weeks between the mowing that I have done. The headlights are, so far, superfluous but obviously does not drain the battery much. In all, I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
nice day outdoor
on May 14, 2021
Posted by: Outdoorsman
from Roswell, GA
Gender:Male
Verified Purchase:Yes
wonderful machine cuts well easy to use and quiet.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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