Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Average customer rating
4.6
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
1,043
4 Stars
195
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,078 out of
1,145)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Posted by: Big Dan
from McDonald, PA
Gender:Male
Verified Purchase:Yes
Super light weight, great storage feature.
Good size yard and one charge for each battery completes the whole thing…awesome!
Good size yard and one charge for each battery completes the whole thing…awesome!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Shirlann
Verified Purchase:Yes
I've been using the Pro 60V for about a month now and I am very happy I chose this one after alot of research. I like the double batteries when 1 is used up it automatically goes to the 2nd one, the charger is fast and shuts off when fully charged, the mower itself is easy to use and has really good power, I like the fast and slower speeds, maneuvering it easy also. I am retired now and definately enjoy using it and highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: RAW796
from Pittsburgh PA
Verified Purchase:Yes
I have less than a quarter acre and this mower uses less than one battery worth of power while using the self propelled even while taking my time mowing. This is 45 minutes to an hour of mowing. It has never slowed down even while going through heavy grass or hitting small branches (accidently!). Even unintentionally scalping the lawn next the garden bed did not slow it down. The only issue I have encountered is the drive wheels stop driving when the lever is released but don't immediately release. A small push forward or releasing the drive lever slightly earlier deals with that. A learning curve. The performance, the blessed quiet, no gas, no oil, makes this the best power equipment purchase I could have made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rich Fulop
from Reading, PA
Gender:Male
Verified Purchase:Yes
Original delivery was poor and equipment disabled. Current delivery...quick, direct and without delay. Product delivered was better than expected. Self-propelled power and turbo power excellent.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Received a used, damaged mower
on June 4, 2022
Posted by: JCC1
from CA
Gender:Male
Unfortunately, I received a used mower that was already unpacked and (slightly) damaged. Couldn't send it back because it had been delayed and I needed to use it. Gets 2 stars for appearing to work, but not sure how long it will hold up (?)
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, June 6, 2022
Hello,
We are very sorry to hear about the condition that your product arrived in. At Greenworks we strive to provide a great product and a positive customer service encounter. If you ever have concerns about the condition of the product, we strongly suggest contacting us at 1-888-909-6757 (1-888-90WORKS). We are always happy to see how we can help!
We are very sorry to hear about the condition that your product arrived in. At Greenworks we strive to provide a great product and a positive customer service encounter. If you ever have concerns about the condition of the product, we strongly suggest contacting us at 1-888-909-6757 (1-888-90WORKS). We are always happy to see how we can help!
Written by a customer while visiting greenworkstools.com
Posted by: Carolyn A
from Glenwood, IA
Gender:Female
Verified Purchase:Yes
Powerful as any gas mower, so much quieter and good for the environment…the perfect mower!
Written by a customer while visiting greenworkstools.com
Posted by: Dayle Winnie
Verified Purchase:Yes
I am an 87 year old retired professional engineer. My wife and I will celebrate our 65th wedding anniversary next week. She’s like the energy bunny and still mows our lawn. We recently replaced our self propelled gas powered electric start mower with a Greenworks 60V self propelled mower. Gas, oil changes, and problems with the automatic chock on our old mower became to much trouble for us. I was skeptical, but finally felt that the battery technology had advanced enough to make the change. We’re quite pleased with the trouble free performance of our Greenworks mower. It was a good change for us.
Written by a customer while visiting greenworkstools.com
Posted by: Ryan5
Verified Purchase:Yes
With each pass in our yard there is at least one long piece of grass left uncut. Oftentimes there are even foot long patches that are either uncut or poorly cut and I have to go over most passes twice. I have even begun to align each pass with the center of the lawnmower to try to minimize the passes needed to cut our lawn. This is still a significant amount of time added to mowing the yard compared to our old gas mower. The motor does not seem powerful enough to give the grass enough lift and thorough cut. This happens with a full battery charge as well as a dying battery so I know it is not an issue with cutting longer than the battery can handle.
Response from greenworkstools.comBy Greenworks, Customer Care , June 13, 2022
Hello Ryan5,
Thank you for taking the time to leave a review. We are sorry to hear you are experiencing cutting performance with your lawn mower.
If your finished lawn appearance is unsatisfactory, we recommend walking at a slower pace while mowing, raising your cutting height on your machine, overlap cutting swaths instead of cutting a full swath with each pass, or cutting the grass more frequently. You can also find mowing tips in your operator's manual located.
Should you continue to experience an uneven cut, please don't hesitate to reach out to our Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to leave a review. We are sorry to hear you are experiencing cutting performance with your lawn mower.
If your finished lawn appearance is unsatisfactory, we recommend walking at a slower pace while mowing, raising your cutting height on your machine, overlap cutting swaths instead of cutting a full swath with each pass, or cutting the grass more frequently. You can also find mowing tips in your operator's manual located.
Should you continue to experience an uneven cut, please don't hesitate to reach out to our Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com