Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6 out of 5
4.6
(3,610 Reviews)
Open Ratings Snapshot
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product. 
(
2,862 out of 3,052
)
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Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
3 out of 5
3
battery life
on June 9, 2021
Posted by: lawnboyman
from phila
Gender:Male
Verified Purchase:Yes
it takes 2 days to cut the grass due to battery life, larger mowers with dual battery ports should be packaged with 2 batteries
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 9, 2021
Hello lawnboyman,

Thank you for your feedback. We are sorry to hear that you are dissatisfied with the run time of this battery when used in this lawn mower.
It is important to adjust your mowing techniques to make the most out of the battery life but it goes without saying that that the harder the unit works, the quicker the battery drains.
Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3 out of 5
3
height settings aren’t great
on June 9, 2021
Posted by: navin
Verified Purchase:Yes
Decent job and definitely convenient that it’s cordless. However the mower keeps getting stuck when on lower settings, and higher setting leave grass too tall.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello there,

Thank you for sharing your experience. If mowing has been delayed, you may have to cut the lawn twice in order to get to the desired length. Start at a higher setting and work your way down for best results. This avoids shocking the grass and is a great practice to ensure a healthy lawn. We hope this information helps!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Mower
on June 9, 2021
Posted by: Velaine
Verified Purchase:Yes
Great mower, I just wish the batteries lasted a little longer. I have to recharge them just before finishing my lawn. I have 1/2 acre
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Kickass mower
on June 8, 2021
Posted by: Mower guy
Verified Purchase:Yes
Love it. Plenty of power. Very quiet. Will recommend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Best lawn mower
on June 8, 2021
Posted by: Anonymous
from Pacific Northwest
Gender:Female
Verified Purchase:Yes
I have had back surgery and could not handle my gas heavy lawn mower any more. This lawn mower is an answer to my prayers. Learning curve took two times using it and now I have it down. Love that it folds up and stores in my garage along the wall.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Review
on June 7, 2021
Posted by: Anonymous
from New Jersey
Gender:Male
Verified Purchase:Yes
Works good. I can cut my front and backyard on one charge. 2 issues I see is, the self propulsion is slightly delayed when activated. Also it shuts down when there is a problem
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
2nd mower works well.
on June 7, 2021
Posted by: Anonymous
Verified Purchase:Yes
The first mower I received, came with the wires cut. I called, emailed the company to let them know. Within about 2 weeks they sent me another mower. The mower works well with little difficulity.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Almost perfect lawnmower
on June 7, 2021
Posted by: Ricky A
from Silver Spring MD
Gender:Male
Verified Purchase:Yes
The mower works well and can mow my .25 acre lawn in one charge. The larger deck allows fewer passes and speeds up the job by nearly 30%. I love the movable handle that allows for upright storage. Only downside is that my dual battery charger no longer functions properly after a month of ownership. Good thing I have a single battery charger from my 13” string trimmer to use while I arrange a warranty replacement.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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