Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great Cordless mower
on June 21, 2021
Posted by: Jimdog
from Pgh, Oa
Gender:Male
Compared with other battery powered mowers and found the Greenworks either outperformed or matched the others.
The ease of use and seems more ergonomic. Very satisfied and would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Bradley M
from Upstate NY
Gender:Male
Verified Purchase:Yes
I have about 5000 sq ft of lawn with hills as steep as 30 degrees in some areas, and this mower powers through without hesitation. The automatic hill-hold function is very nice, where it locks the drive wheels when you let off the drive levers until you push it forward a bit to release it. I can mow all my grass and then some on a single battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Abby M
Verified Purchase:Yes
I’ve always had gas powered mowers but my husband convinced me to try out an electric, and I’m really glad we gave this mower a try. Our lot is 0.5 acres (minus the house and a couple of small gardens) and we were able to mow front and back with plenty of battery power to spare. We could have gotten away with a single battery but I do like having the backup second. I also like that you can use the same battery for multiple tools. This mower is definitely worth it if you’re looking for an electric.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Doc5tove
from Woodstock, IL
Gender:Male
Verified Purchase:Yes
Sturdy mower that runs great. Good power and very quiet. Perfect for a standard 1/4 acre lot. Will probably purchase the snowblower as well!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Outstanding Machine!
on June 20, 2021
Posted by: HMiller
from Ma
Gender:Male
I bought this mower several weeks ago. I have used it multiple times on my yard. It cuts beautifully, and is easy to maneuver. I can do front and back yards on one 4amp battery, which I was skeptical about...but, it did it! I am extremely pleased with the product, the build quality, and the bang for the buck. I couldn't be happier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Rural Indiana
Gender:Female
Verified Purchase:Yes
This mower has met all of my expectations - quiet, powerful, long-lasting charge on the batteries, smooth transition from discharged battery to fresh one on-the-fly, and useful "TURBO" feature.
Written by a customer while visiting greenworkstools.com
Posted by: Kakehpants
from Albany, NY
Gender:Female
Verified Purchase:Yes
Love this mower. Can do my whole yard in one charge with left over battery power to run the trimmer. It’s easy to put together and very clean. It folds up and is easy to store. Really just a great machine!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Colorado Johm
from Colorado
Verified Purchase:Yes
Battery went dead half way through mowing. 2500 square foot worth of lawn!
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, June 22, 2021
Hello Colorado Johm,
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Thank you for your review. We are sorry to hear about the experience you have encountered with this product. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction. Should you continue to experience a problem with the battery and charger, we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com