Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,382 Reviews)
Rating breakdown 1,382 reviews
5 Stars
1,085
4 Stars
199
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,121 out of
1,188)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great mower with Great features
on December 8, 2021
Posted by: Briar
from Richardson, TX
Gender:Male
I bought this mower at the beginning of the summer. I have a decent sized urban yard, bigger than most that come with new homes. I mowed front, back and sides using the self- propel and it never had to switch over to the second battery. I'm amazed at that! It has lots of great features. You can operate with either hand and switch back and forth. You can run the self-propel w/o starting the blade, so you can run it back to where it is stored when you're finished. It is quiet so you can mow w/o disturbing people in the house or your neighbors. The charger is very fast and shuts down automatically when done. Not having to mess with the gas and oil and not having to breath the fumes and exhaust is Great! And being able to easily store it in the upright position saves lots of space (see photo). I could go on but in summary this is a great mover!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: K C W
from East Texas
Gender:Male
Verified Purchase:Yes
I have been a satisfied Honda HRX mulching mower user for over 20 years, so when I decided to go the rechargeable route for a replacement, I admit I was just a bit skeptical. However, it only took two mowings of my yard, and a little getting used to the Greenworks features, to make me a believer. The impressive power and the relatively light weight proved to be extremely pleasant surprises. In fact, the lighter weight left my lawn looking much smoother without the tire marks that inevitably come with the weight of the old gasoline engine. Once I got the cutting depth zeroed in, and changed to the high lift blade to enhance the mulching efficiency, in my opinion, the cut was every bit as effective as my gas mower. And, the charge provided by the double battery combo was ideal for the size of my yard. I'm now looking forward to the spring season and the weekly mowings to verify and further enjoy the initially positive impressions of my new mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Johnmayhue
from Lewiston NY
Verified Purchase:Yes
I was only able to use my new lawnmower a couple times because of weather conditions. But I have to say I am extremely pleased . I would recommend this lawnmower to anyone who doesn’t want to deal with gas or electric cords.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
21” Solid performer
on December 31, 2021
Posted by: BobCO
from Denver
Gender:Male
I needed a mower that was clean and eliminated the tangling cord
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Smooth Operator!
on April 28, 2022
Posted by: Vapeking63
from Springfield Mo
Gender:Male
2nd mowing and really loving it! Cuts real smooth and 1 5ah battery will do my whole 1/2 lot with hills using self propelled feature! Not missing gas\oil at all!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Greenfacedevil
from maryland
Gender:Male
Verified Purchase:Yes
This mower is perfect, I have used it twice since my purchase a few weeks ago and I have yet to have any negative thing to say about it. so far i love it and wouldn't think of going back to gas.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Nice mower- Poor batteries
on May 6, 2022
Posted by: Sean23
from West Chester, PA
Gender:Male
I have used this mower 4 times now after buying it in March. It cuts nice, folds up well, is easy to start and use. The downside is the batteries really do not last combined for more than 30 mins which means I have to charge them 2 additional times to cut my 1/3 acre yard. I cut at the highest setting and once a week so its not a huge/tough cut and only use the self propelled function about 30% of the time. Overall the batteries just do not last long enough. Maybe they should make them 5 aH or 6 in order to last.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, May 6, 2022
Hell Sean23,
Thank you for your feedback. We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. This unit is advertised as running up to 60 minutes with two fully charged 4.0~Ah batteries
It is important to adjust your mowing techniques to make the most out of the battery life! But it goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your feedback. We are sorry to hear about your experience with this battery. Please know that the described run time is abnormal. This unit is advertised as running up to 60 minutes with two fully charged 4.0~Ah batteries
It is important to adjust your mowing techniques to make the most out of the battery life! But it goes without saying that that the harder the unit works, the quicker the battery drains. Here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please Greenworks Pro toll-free helpline at 1-855-345-3934. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: B Roberts
from Kentucky
Gender:Female
Verified Purchase:Yes
I love my mower. It cuts the grass beautifully. I really enjoy mowing the lawn now. It's great. I was hesitant to purchase this but I have no regrets. It is everything I wanted in a mower plus some. You won't regret the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com