Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great mower
on July 22, 2021
Posted by: Chickenwing
from Tom's River N. J.
Gender:Male
I bought the Greenworks 60V 21in. self propelled lawnmower and it has been one of my best purchase. The mower is so easy to start and quiet. I am impressed by the quality and performance of this mower. It does a great job on the lawn. It's easy to for and put away for your next cut. I give this.product a 5.star. Very satifed customer.
Purchased this mower since I have trouble with having to put in gas and pull to start. So far it has worked well and I am more than pleased. Only have to charge battery, push a button, and pull the lever on the handle. Would have been nice to have had the self-propelled, but this is great for my small front and back yards. A must for senior citizent.
Hate to say it but it makes me WANT to cut the grass. The mower is even quieter than I thought it would be and I even cut grass at last light when it was cooler because of the led lights. Able to cut my lawn twice on one battery charge and the grass " looks" better when I finish than it ever did using the gas mower. Very happy with my purchase.
This mower is NOT easy to push. After putting my mower together and mowing the front lawn I was ready to return it - that is until I was told I have to pay return shipping which would be almost half the cost of the mower. I'm going to try to struggle through using this until I can justify buying a new one. But even on the slightest incline in the yard - meaning barely noticeable unless you are really studying the yard, it is VERY difficult to push and I'm under 50 years old and in better shape than most of my peers. With that being said it is very well built and I believe that if I was a 190 lb man in good shape I'd be able to handle it just fine.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Grenworks, Greenworks Customer Care, July 22, 2021
Hello sb1234,
Thank you for your honest feedback! We are sorry to hear that you are not 100% satisfied with the performance of this unit. This product weighs 59.5 lbs. (27 kg) without the battery, the included battery will add ~ 6lbs. As each user's capabilities vary it is hard to say whether it would be considered easy to push for everyone. We do not recommend mowing on the slopes with incline more than 15°. If you are not comfortable, do not mow on a slope Self-propelled mowers are also a great option as this requires no pushing from the operator, all you have to do is walk behind it and steer. Here is a link to view our self-propelled mowers! https://www.greenworkstools.com/shop-by-tool/mowers?mowers_drive_system=569 If you wish to discuss mowers with our team, feel free to reach out to us via email at info@greenworkstools.com or by calling our helpline at 1-888-909-6757.
This is an excellent mower as It cuts very well and has plenty of power. I especially like quality of the materials and feel it will hold up well over time. Folding up the handle and flipping the mower for vertical storage is a breeze. When the self-propelled feature is turned off I do not feel the resistance when pushing the mower like I did with my gas mower. It is taking some time getting used to the fact that after releasing the self-propelled lever I can't immediately pull the mower backwards. I have to wait a couple seconds for the transmission to disengage. I am learning to release the mechanism a few seconds before I need to go backwards. The motor runs nice and quite and so I can mow very early in the morning when it is cooler without disturbing the neighbors. I would highly recommend this mower.
Mower was just delivered and the wire in the handle is frayed. Poor packaging design means mower is dead on arrival
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, July 21, 2021
Hello Brentonj,
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).