Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Quiet and powerful!
on August 4, 2021
Posted by: napken70
from Tulsa, OK
Gender:Male
Bought this mower a month ago for my son to start his mowing career. :) I was surprised at the power it has. The battery lasts longer than I expected and its way more powerful too.
Have had this mower for a year and it mows perfectly. I’ve had the 40V hedge trimmer for two years which is wonderful. Also bought the 60V blower which provides a back up battery for my mower. All three products are really reliable and great. I highly recommend Green Works.
Perfect replacement for the reel mower we were looking for. Easy to set up, works like a breeze, and efficiently mows both our front and back yard in less than 30 minutes. Super delighted with this purchase! Highly recommend.
Received this mower last week. It was clearly a returned mower or poorly packed and shipped. Wires in handle were damaged and handles was scraped up and scratched. This is a simple matter of someone caring enough to do quality assurance before shipping out a product. Companies doing ecommerce owe it to customers who buy sight unseen and good faith expectations of getting undamaged goods. Expected much better.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, August 3, 2021
Hello Mikecfitz,
We are terribly sorry to hear about this experience. We strive to provide a quality product and a great customer service encounter. We would be happy to help with this matter, however, some further information would be required to be better assist. Please kindly contact our team directly at 1-888-909-6757 or by submitting an email through our email form using the following link info@greenworkstool.com
so far so good. No noise, some times even the bag is full mower is stopping. Have to move back and forth, after some time working fine
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. Your feedback is appreciated; we are glad that you have ultimately been enjoying the unit! If you ever experience any issues, please do not hesitate to contact us directly for assistance at 1-888-909-6757 or by submitting an email to info@greenworkstools.com. We are always happy to help!