Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Anonymous
from Western Mass
Gender:Male
Verified Purchase:Yes
Works extremely well. Excellent power. Easy to use and not very noisy. Good battery life.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Decent, but was hoping for better cut quality
on August 24, 2021
Posted by: johndoe75
Gender:Male
Really love the ease of use and comfortability. Battery life is as advertised. I can mow my .3 acre lot with about 1-1.5 battery charge. It's quieter than my gas mower for sure and so much easier to maintain. My only complaint is that it just doesn't make an even cut. Every pass I make I'm left with longer blades of grass left behind and I have to make additional passes. I never cut more than 1/3 of the grass height off. Currently using the mulching blades. I haven't tried using the max lift blades that come with, but it's my understanding that's supposed to be used for bagging, which I'm not looking to do (plus I don't want to drain the batteries faster).
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care , August 27, 2021
Hello johndoe75
Thank you for your honest feedback! If the grass is too tall try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
Hope this suggestion help! However, if this suggestion does not resolve the issue you have had, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your honest feedback! If the grass is too tall try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
Hope this suggestion help! However, if this suggestion does not resolve the issue you have had, we would be interested in hearing more about this issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Aida
Verified Purchase:Yes
Quiet. Works great and so easy. I’m a girl and this makes mowing enjoyable. So grateful to have tried this brand. I have the mower, weed whipper, edger and blower. Love them all
Written by a customer while visiting greenworkstools.com
Posted by: Mike Burns
from Spokane,WA
Gender:Male
Verified Purchase:Yes
Quick, quiet, and effecient. It makes mowing fun again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Newburgh Chip
from newburgh, ny
Gender:Male
Verified Purchase:Yes
Other than being quiet, there's nothing to like about this mower. There is no hose cleanout, the handle is too long, it does not like curves and slow is way too slow, fast is way too fast. Apparently they've never read Goldilocks.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, August 24, 2021
Hello Newburgh Chip,
Thank you for your honest feedback! We are sorry to hear that your purchase fell below expectations. While the handle cannot physically be shortened, it can be locked into two different positions. One position is more suitable for taller individuals while the other is suited towards smaller user. The self-propelled drive system with variable speed rear-wheel drive lets you easily tackle any terrain and you can operate the unit without the self-propelled feature simply do not pull the lever associated with the propelling feature and the unit will not propel forward.
Nonetheless, would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Thank you for your honest feedback! We are sorry to hear that your purchase fell below expectations. While the handle cannot physically be shortened, it can be locked into two different positions. One position is more suitable for taller individuals while the other is suited towards smaller user. The self-propelled drive system with variable speed rear-wheel drive lets you easily tackle any terrain and you can operate the unit without the self-propelled feature simply do not pull the lever associated with the propelling feature and the unit will not propel forward.
Nonetheless, would like to hear more about your experience to see how we can do better in the future. Please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great looking mower
on August 24, 2021
Posted by: Wozy
from Clayton Wi
Gender:Male
Glad we got the mower,quite running, does nice job mowing
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from New Jersey
Gender:Male
Verified Purchase:Yes
Easy to assemble, easier to use, light weight, quiet, powerful need not say more
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great mower but misses some blades of grass.
on August 24, 2021
Posted by: Andy83
from Gulfport Florida
Gender:Male
Great mower but remowing is needed . It could be more precise.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com