Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great lawnmower!
on September 8, 2021
Posted by: Mcrakin67
from Virginia Beach, Va
Gender:Male
I bought this for my daughter. She has an average size yard and didn’t need to mess with oil and gas. Works as advertised. Super easy to set up and run. Great auction for bagging. I’ll most likely buy the 25 inch for my yard!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: 312er
from Northwest Arkansas
Gender:Male
Verified Purchase:Yes
This is a big improvement from the electric mower I had growing up. I was skeptical at first of a battery powered mower but I was not disappointed. I can cut my entire third of an acre lot with with plenty of battery left. As an added bonus it’s quiet and never need to stop for gas. .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: WI Dad Bod
Verified Purchase:Yes
I like that it's cordless electric and that it uses the same batteries as my weed wacker and leaf blower. Seems well made; build quality is good. I like how comparatively quiet it is. I like that you can fold and stand it upright for storage. The cut just isn't the same, it cuts unevenly and misses sections altogether. My guess is it isn't rotating as fast as a gas mower. I will keep using it as it is a better alternative.
Response from greenworkstools.comBy Greenworks, Customer Care, September 8, 2021
Hello WI Dad Bod,
Thank you for your honest feedback. We are glad to hear you are enjoying the product, sorry to hear about the cut! Streaking is when thin strips of uncut grass are left behind the mower. Uneven cuts or missed section is usually caused by operator error or poor blade maintenance. Be sure that you are overlapping your rows enough to be sure that you get all of grass mowed in one pass. Also remember that when you are turning, it is easy to underestimate how much overlap you should do, so just overlap a little more than you would originally think you should.
Grass clippings can clog up your deck, be sure that your deck is clean to be sure this isn’t the culprit.
Another thing you can try is getting your blades sharpened and reinstalling them, or even getting new blades!
Hope this helps you take care of those pesky streaks!
Should you continue to have concerns please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Thank you for your honest feedback. We are glad to hear you are enjoying the product, sorry to hear about the cut! Streaking is when thin strips of uncut grass are left behind the mower. Uneven cuts or missed section is usually caused by operator error or poor blade maintenance. Be sure that you are overlapping your rows enough to be sure that you get all of grass mowed in one pass. Also remember that when you are turning, it is easy to underestimate how much overlap you should do, so just overlap a little more than you would originally think you should.
Grass clippings can clog up your deck, be sure that your deck is clean to be sure this isn’t the culprit.
Another thing you can try is getting your blades sharpened and reinstalling them, or even getting new blades!
Hope this helps you take care of those pesky streaks!
Should you continue to have concerns please contact our Customer Support at 1-888-909-6757 (1-888-90WORKS), and we would be happy to assist you further in remedying an issues.
Written by a customer while visiting greenworkstools.com
Posted by: Dwayne
Verified Purchase:Yes
It works amazingly well, starts easily, and runs quietly. The battery holds up well for a quarter acre lot.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
BETTER THAN MY OLD 40V MODEL
on September 7, 2021
Posted by: LawnmoverRC
from Fort Worth Texas
Gender:Male
Really happy with our new lawn mower, the cut is clean and the self propel feature helps a lot my wife, I am 53 and still can push it but some day I will need it too. This new house has a really big yard so the batteries run out before we finish - I am planning to buy another set to have them ready - highly recommended - very low noise.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KatR
from Castroville, Tx
Gender:Female
Verified Purchase:Yes
Love this! Easy set up,
I have limestone and hills in back yard and thus was easy to maneuver around.
I have limestone and hills in back yard and thus was easy to maneuver around.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Go Dawgs
from GA
Gender:Male
Verified Purchase:Yes
I previously owned a 40v Greenworks unit. This 60v mower is much improved. It is more sturdily built and the battery charge is longer lasting. So far, I am very pleased.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very Unhappy with Product
on September 6, 2021
Posted by: Tim Bolts
from Tampa, FL
Gender:Male
I bought this mower within 3 years ago and have had to replace the battery at least once.
Earlier today, while mowing, the entire housing attached to the blade broke off while I was mowing. I have a small yard and am not rough with it. With this light duty, I do not understand how the whole housing part would crack off!
Very disappointed with this mower! A mower should not break so quickly.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Tim Bolts,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact our helpline at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 4-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact our helpline at info@greenworkstools.com or call us at 1-888-909-6757. We would be happy to help!
Written by a customer while visiting greenworkstools.com