Worst customer service and didn’t like the product
on September 14, 2021
Posted by: Kirannk
from Atlanta
Gender:Male
Verified Purchase:Yes
I don’t recommend to buy this and worst customer service
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello Kirannk,
Sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. Please allow me the opportunity to clarifying the reason for our questions. To appropriately address this issue (at hand), we must take the necessary steps and troubleshooting that is required so we can help you best! We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible! I see you have been in contact however, if you are willing to give us a second chance, please contact us once more and we would be happy to assist you further in remedying an issues. I hope this clarifies the reasoning for this issue you have encountered. Sorry for any inconvenience this may have caused you. Thank you for your feedback.
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