Generally, I Love this machine. The Battery life is good for my uses and lets me mow my entire lawn on the two included batteries. I have noticed that sometimes the power of the lawnmower and the speed (auto propelled) kind of turns off or slows down randomly without any out-of-the-ordinary load just for a second or two. I also am not a fan that when releasing the self-propelled function, the wheels lock in the forward motion and I can not reverse unless I manually push forward for a bit which unlocks the wheels and allows me to reverse. I'm making due with these quirks and I generally love the machine but buyers should know of these quirks.
I had to remount the wheels as they were mounted incorrectly. Also wonder why I cannot clean underneath with a water hose- cleaning by hand is difficult.
Response from greenworkstools.comBy Greenworks, Customer Care, September 15, 2021
Hello exoilfld,
We are sorry to hear of the matter you experienced. we greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. For safety reason we would not advise using a hose to clean the underside of our Greenworks mowers. We do advise that you clear off /wipe off grass after each use by using a cloth to wipe it down. This will help reduce build of mulch/debris. Exposing the mower to water can potentially damage the unit and cause other safety issues. We hope this information has been helpful. Do not hesitate to give us a call with any future questions, comments, or concerns at 1-888-909-6757 (1-888-90WORKS).
Perfect for what we needed. Light weight and easy to maneuver. Very pleased with this mower. We have a greenworks blower and trimmer. We will continue to buy greenworks products.
I am so happy with this mower! I do not need anybody to help me start it, no pull-cord start, and it runs smooth, reliably, and does everything a gas mower can do! We have a big yard, and one charge does the whole thing! When the neighbors saw me using it, I shut it off and yell, "Look Ma! No MAN!" and then pushed the button and off I went! It charges a lot faster than I expected. I wish Greenworks made a snowblower! That baby would be at the top of my list for this winter!
Excellent mower, it does an amazing job! Battery technology has come a long ways. Love that the mower is lighter than my previous gas powered one; even though it's not self propelled, it's easy enough to push around.
I was skeptical at first of using an electric lawn mower thinking that it just wouldn't be powerful enough to handle the job. Boy was I wrong! It worked just as well as a gas mower but without all the noise, pollution, gas hassles. The batteries worked as promised as well! I am very happy with the purchase. One item that could be improved upon is being able to have the top handle slide into the lower handles so that a shorter person can have a more ergonomic position than just the one alternate height setting.