I knew I would get a good product from Greenworks. This mower exceeded expectations. I arrived when promised, packed very well and securely. Everything was there and of fine quality. It runs very quietly and cuts the grass evenly. Handles easily and is great for picking up leaves now that the mowing season is over.
The model cuts my 1/3 acre lot well, and it's light weight makes it easy to push, so I am glad to have opted out of the self-propelled option. Four neighbors are also enjoying Greenworks electric mowers.
25 inch wide cut makes it faster to mow. Self propelled makes it easy. Two extra blades with purchase was a nice touch. Can’t wait to buy the new riding mower.
I was very surprised at how much I like this mower. I was hesitant on making the switch from gas but I'm very glad I did. The 21" is the perfect size for my lawn and I like that it came with a replacement blade. Easy to set up and store and the headlights on the front are awesome haha. I'm not sure why you would cut your grass at night but with this mower you can!
The best tool that I have purchased! Just hold a leaver and push a button and it starts! Just pull another leaver and self propelled clicks in … no more helping a gas self propelled mower up the hill … just follow the GreenWorks mower up the hill. Plus it so much more quieter and on turbo mode it picks up dry leaves. Finally uses much less room in the garage … basically one word review … delighted!
The package arrived with a damaged box. The mower is an easy install. But I found the the right rear wheel is skewed and does not rotate in a straight line. I am going to contact the customer service for a replacement (maybe just the wheel part if that is easy to DIY).
I will update this review after the customer service responded.
Response from greenworkstools.comBy Greenworks , Customer Care, November 22, 2021
Hello MAJIC,
Thank you for providing this feedback. We are terribly sorry to hear about this experience. Know that we would not consider this normal, and this isn't an experience we would want our customers to have. So that we can appropriately address this issue, we ask that you please reach out to us directly at 1-888-909-6757 or submit an email to info@greenworkstools.com for further troubleshooting. We hope to hear from you soon.
This lawn mower has a lot of power. I hadn't cut my lawn in over a month so the grass was very long and a bit wet at the ground. My lawn size is about 8000 sq ft. I had about 5 minutes to finish when my battery died. With shorter gass I should have no problems finishing it with one cut. It took 2 hours to charge. Well worth the purchase.