Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
4
Best mower I ever used!
on March 17, 2022
Posted by: Vg407
from Orlando, FL
Gender:Male
Bought this over a year ago- Pros- quiet, no gas mix / carburetor to deal any more. It has a dual charger. First few months one battery (5ah) was enough for whole yard. Was so pleased with it that I also switch 3 other tools to Greenworks - so plenty of battery spares around. At the end of the 1 year, the mower started developing electric issues. Contacted Greenworks, the customer service was friendly and worked to have it resolved. Ultimately the product was changed to my satisfaction (item on the way). Overall a great product that along with their customer service will not hesitate to have again. Will give it a 5 star it not for the electrical issue and time I was unable to use my mower. Btw - my neighbor was so impressed with the mower that switched to Greenworks mower... So far he is very satisfied. I have a big yard with St Augustine which is a very thick grass- be aware on the first mows switching to electric from gas -the yard "cut" may look different but as of today yard looks great.. Cutting when yard is dry, otherwise it will be challenging to mow... What used to take me over 2 hrs to mow, I can do in less than have the time today with no effort....
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, March 17, 2022
Hello Vg407,
Thank you for taking the time to share your experience with us! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. We look forward to your follow-up post, please keep us updated!
Thank you for taking the time to share your experience with us! We are committed to making sure our customers are 100% satisfied with the quality and durability of their purchase. We really appreciate you letting us know about your excellent customer service you received. We look forward to your follow-up post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best electric lawnmower out
on March 13, 2022
Posted by: Chadle55
from Antelope ca
Gender:Male
Great power. Great run time. Light and plenty fast. Nice wide dual blade. I love this mower. You will too
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The very best home yard equipment ever!
on March 11, 2022
Posted by: Retired2007
from New Bern, NC
Gender:Male
I have a complete set of 40 Max Tools! My lot is over 1/2 an acre. I started with a 19" lawnmower and about 5 years later I have almost everything Greenworks makes from 2 lawnmowers, blowers, string trimmers, and hedge trimmers, to chainsaws. They are all 40 Max tools which makes them extremely convenient and easy for charging and utilization. All my batteries fit all my tools! I get great run-time from the batteries and never run out of power. The added safety resulting from the batteries is very good. I have no more gas hanging around! I have had no problems whatsoever with any of the tools, but have contacted the company on several minor issues and found Greenworks great to work with. Further, I have a friend who did have a problem, and Greenworks replaced the unit no questions asked. Gets no better than that! All my tools fit into a cubbyhole in my garage and I built a small charging station for my convenience. I also own a great pressure washer and edger which are outstanding like all Greenworks tools, but they are corded. I now have nearly 5 years of experience with Greenworks and I would purchase no other brand. They are built to last, take a beating, do not require maintenance, and are as powerful as any homeowner could need. The designers have done a good job in making easy set-up and they added numerous customer-centric designs and conveniences. They were very well thought out. For example, they are light and easy to use and can be easily used by women as well as men and teens to older folks like me! I strongly recommend them to anyone needing a high-quality reasonably costed yard tool for the home or business! I have experienced no downside.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
parts availability
on March 9, 2022
Posted by: don p
from florida
Gender:Male
L bought a greenworks 25 in mower that was delivered jan 20 2022. Had a problem first time out. Got a warranty repair form and brought to a authorized repair center. Here it is march 9, 2022 and no part available. Maybe this summer? I need to cut the grass. Do i need to by another mower. Please respond.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, March 9, 2022
Hello don p,
We are disappointed to learn that your part(s) are currently are out of stock If you would, please reach out to us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
We are disappointed to learn that your part(s) are currently are out of stock If you would, please reach out to us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
1st use: Great Mower!
on March 6, 2022
Posted by: morric628
from Oklahoma City, OK
Gender:Male
While I have only used it once, it was a tough job and it performed great! I have a 5,000 sq ft yard and it was time to scalp before the growing season begins. I mowed the Bermuda Grass a notch lower than normal to clear the winter remains, also, used the bagging attachment. Everything worked as you would expect. There were a couple times I over loaded the motor and it would stop, but I really don't think this is an equipment issue, it was just really thick, dead grass. I used the Turbo button a few times and that gave it the extra power it needed. The self-propelled function was nice especially when cutting uphill in deep grass when pushing really became hard. My mower came with two batteries. I found 1 almost got the back yard (2500 sq ft) done. I plugged it in and ran off battery #2 while I finished up the back and moved to the front yard. Battery #2 wasn't enough to finish up the front, but battery #1 was done charging by the time I needed it so no delay waiting for the batteries to charge. I think this will be a great mower. Looking forward to the season!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A Real Alternative Too Gas Powered
on February 22, 2022
Posted by: GaRailroader
from Roswell, GA
Gender:Male
I purchased this mower midway through the last mowing season after doing a lot of research on the competition. I am very happy with the decision I made. Some of the features that prompted me to choose this mower were: turbo button, steel deck, ball bearing wheels and comes with 2 batteries. Some competitors have a single larger battery but 2 batteries are better since with the rapid charger you can mow perpetually. I was coming from a gas H*nda and was concerned that the Greenworks wouldn’t have the bagging performance of my gas mower. With the high lift blade it does quite well. I am not disappointed. It lacks the suction to vacuum the mulch from flower beds into by bag which is a good thing. Also, the bag is the right width for the standard lawn bags. On my prior mower the lawnmower bag was too wide for standard lawn bags making it difficult to unload efficiently. I really like how it folds up to not take up a lot of space. It is also nice not having to change oil, air filter or worry about the gas going bad. I would highly recommend this mower. My only complaint is the pinch point created if you have 1 hand on the grip when you squeeze the green lever with the other hand.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
smooth, reliable, strong and QUIET!
on February 20, 2022
Posted by: AviP
from suffern, ny
Gender:Male
This is my first electric lawn mower, and I'm hooked!
So simple, always starts, no smelly gas, and I can listen to music while mowing thanks to no loud engine
So simple, always starts, no smelly gas, and I can listen to music while mowing thanks to no loud engine
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
NO side discharge door
on February 17, 2022
Posted by: JU JU
from Kansas
Gender:Female
So upset this mower doesn't have a side discharge door option....I don't always want to catch the clippings on every mowing....
Response from greenworkstools.comBy GreenWorks, Customer Care, February 17, 2022
Hello JU JU,
Always enjoy hearing from our customers. We greatly appreciate your feedback. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need.
Thanks again!
Always enjoy hearing from our customers. We greatly appreciate your feedback. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want/need.
Thanks again!
Written by a customer while visiting greenworkstools.com