Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Average customer rating
4.6
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
1,043
4 Stars
195
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,078 out of
1,145)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries & Dual Port Charger - Green
Posted by: Josh123
Verified Purchase:Yes
Great mower! I am able to get the whole yard mowed with the 2 batteries and a little help from me leaf blower battery. The self propelled speed is better than expected.
Written by a customer while visiting greenworkstools.com
Posted by: Knoxville Convert
Verified Purchase:Yes
It does exactly what the description says it will. Super easy to start. Long battery life. Stores on its side, no gas to buy, use or smell. We love our new mower.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not great
on May 4, 2021
Posted by: znova
from Seattle, WA
Got the opportunity to use this mower for a month (cutting lawn four times) and a leading competitors that sells for the same price. The Greenworks PRO was inferior by far. Grass was often nocked down and not cut in spots (brand new blade), mulch was thick and clumpy, and the battery ran out before I could finish my sub .25 acre lawn. I was able to mow the same lawn 2.5 times with competitors same size battery. After actual side by side comparison, I'd say avoid this brand.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, December 3, 2021
Hello znova,
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of this battery when used in this lawn mower. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
5) Only use the self-propelled feature when needed.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: William R
from Charlotte, NC
Gender:Male
Verified Purchase:Yes
Received mower with damage to the box and to the aluminum handle on one side. Had to reshape and bend with pliers in order to get it to fit during the assembly process. Other than that, the mower is definitely an improvement over my gas mower. I'm able to cut both front and back yard (.18 acre) on just one charge with power to spare using the dual batteries. Self propel speed adjustment is great but with a slight delay to react when handle is engaged.The mower is also definitely quieter than typical gas mowers. Time will tell how long the mower and or the batteries will last. Overall I'm glad I can begin to move towards a more green future and minimizing my carbon footprint. Of course having this Greenworks mower makes that transition much easier and even pleasurable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: City girl
from Chambersburg
Gender:Female
Verified Purchase:Yes
Absolutely love the self propelled mower. So lightweight and easy to use. Literally I can operate with one hand. Love it so much that I bought their weed wacker too!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JimCam
from Oak Point, TX
Gender:Male
Verified Purchase:Yes
This self-propelled mower has so much torque and speed, I have no problem with the grade in our backyard. The 60 volt, 21 in blade mower is more than I imagined. Great mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: LuciaG
from Ann Arbor, Michigan
Gender:Female
Verified Purchase:Yes
The self-propelled feature is a life saver if you can’t be pushing a very heavy machine around. All the rest is excellent quality also, and the 60V battery line is strong plus, as you can use the same batteries for many tools.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Linda Hovey
from Wayland Michigan
Gender:Female
Verified Purchase:Yes
I love that I don't have worry about having gas. I can push or use the self propelled feature. I get an hour of mowing take a water break while recharging.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com