Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,382 Reviews)
Rating breakdown 1,382 reviews
5 Stars
1,085
4 Stars
199
3 Stars
31
2 Stars
22
1 Star
45
94%of customers recommend this product.
(
1,121 out of
1,188)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: RayB
from Harrisburg, PA
Verified Purchase:Yes
I love my new GreenWorks Self Propelled Cordless Mower. I can easily do my entire yard and only use half of the battery. Starting the mower is so much easier then my old gas mower. Easy to clean by tipping over and no spilled gas or oil. The only thing I would like is an easier throttle for the self propelled. It would be nice to have a more active hand controlled throttle where it goes faster the harder you squeeze. The slide throttle isn't as useful for quick changes. I do love that the self propel works even when the blade isn't turning. It's up hill to my shed so it's much easier.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works as stated
on July 1, 2020
Posted by: JO70
from Conyers, GA
Gender:Male
Doe's what it is designed to do. Do not use on wet grass, because it will bog down and not be as efficient. Wet grass sticks to underside and hampers the mower. Takes me about 2 hours to mow and can do it with the 5 amp and 4 amp battery even using the self propel on up slopes. Hedge trimmer and blower are very good. The hedge trimmer works better than my electric corded one. Batteries are way too expensive.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
light weight and durable
on July 16, 2020
Posted by: super scoop
from flat rock mi.
Gender:Male
being 78 yrs.old it was hurting my rotorcuff every time pulling that cord.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
So far so good
on July 19, 2020
Posted by: Flamenca
from Iowa
Efficient and fairly quiet. It's a step-up for me to have a self-propelled mower and I like it. But the machine and battery are much heavier than the 19" Greenworks mower I've had for 5 years.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Good mower but damaged upon arrival
on August 12, 2020
Posted by: Joey S
from Houston
Gender:Male
I just moved into a house and needed a mower. After reading reviews I decided on Greenworks. The unit arrived with the box heavily damaged, and there was a broken plastic piece that I couldn’t figure out what it went to at the time. After mowing two times I have since found that the plastic cover on the inside of the wheel is what was damaged in the box. If Greenworks makes this right I will be happy to adjust this review.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Care, August 12, 2020
Hello Joey S,
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Thank you for your review. We are very sorry to hear about your experience with your recent purchase. This is certainly concerning and Greenworks takes issues like these very seriously. This is something we would never want any of our customers to encounter. Please note that this product carries a 4-year warranty from the date of purchase. Please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may assist you.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Minnesota
Gender:Male
Verified Purchase:Yes
Overall like the machine, its quiet, easy to operate and the self propelled is better than my gas mower was especially for hills, vertical storage is a plus and able to mow my lawn on one charge/one battery, small city lot with walk out basement any bigger and would have to use second battery. Some down sides, blade doesn't fill the actually mower deck so if not careful get stripes of lawn that aren't mowed, when stopping self propelled having to push forward before can pull it backwards, and battery level doesn't seem to be very accurate on the handle as it will say empty but the mower continues to run. Overall I am happy with the mower but feel like some improvements could be made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
60v 21" Mower
on August 26, 2020
Posted by: Rick Cole
from Taft, Ca
Gender:Male
The 21" 60v PRO Mower Has by far been the Best Mower i have ever owned. It cuts Perfect, Very Quite, Ease of adjustments, Battery last for three Mow jobs on about 3000sf yard. This thing is Awesome!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Solid but needs the extra battery
on September 10, 2020
Posted by: Irimis
from Charlotte NC
Picked this up as I don't want to deal with gas anymore. I have a slight hill in my backyard and a decent hill in the front, but the property is under .3 acre with a decent sized house and/patio/3 car garage so not a lot of grass. I have to use 2 batteries to get though the cut as well as not using the self propel feature a lot of the time. Cutting/mulch is great, but I bought the self propel so I don't have to push, but if I use that I will drain the battery just cutting the back.
Written by a customer while visiting greenworkstools.com