Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
3
mohawk maker
on July 25, 2022
Posted by: Gerald11
from Wisconsin
Gender:Male
I bought this about a year ago, and I am disappointed. It seems the engineer did not trust them selves to make the blades stay away from each other so there is not enough over lap . if you go a bit quick you will end up with a line right on the middle of your cutting path.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 26, 2022
Hello Gerald11,
We are sorry to hear that you were not completely satisfied with the quality of the cut.
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
We are sorry to hear that you were not completely satisfied with the quality of the cut.
When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. If you have tried these suggestions, try having a look underneath of the mower deck and ensure that there has been no damage to the motor shaft, fan, blade, blade washer/insulator or the bolt. If any of these parts have been damaged or thrown off balance this will result in an even cut and likely, a noticeable vibration while in use.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
Verified Purchase:Yes
Once again, I was completely blown away by Greenworks. I expected to change the 2.5 battery at least twice to finish our yard (which is almost 2 acres). The battery had enough charge to get the small front yard done as well! The grass was tall as well. Used this little dude for over a month now and still not one hiccup. Also might have hit a few sticks and dog toys that our dog had hidden in the tall grass….still powers though and no broken parts. Solid mower for the price! Love this thing like all my other 60v tools! Thanks for being you Greenworks! Side note….the plastic piece that hold the start wire did come broken inside the box. Not a huge deal as I swapped the one on the other side, that said it was broken upon arrival.
Written by a customer while visiting greenworkstools.com
Posted by: J P Bell
Verified Purchase:Yes
It came in and the wheels were bent and had to straighten the best I could. Other than that I'm Happy with it
Written by a customer while visiting greenworkstools.com
Posted by: Spence PVB
from Ponte Vedra
Gender:Female
Verified Purchase:Yes
Easy to assemble, quite operation and handles the cut really week. Can get the whole yard done one one battery in just under and hour of constant operation. Pleased with how long the batter lasts.
Happy to be able to get rid of the gas can in the garage!
Happy to be able to get rid of the gas can in the garage!
Written by a customer while visiting greenworkstools.com
Posted by: Pork Scratch
from Westchester, NY
Gender:Male
Verified Purchase:Yes
The mower is very mobile despite having the 25” cutting width. I charge the batteries in my shed using four 100 W solar panels and 1100 W inverter. So far I haven’t needed to charge for more than approx one hour to get both batteries fully charged. It lifts the grass clipping into the bag more efficiently than my old mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Best purchase I have made in a while.
on July 24, 2022
Posted by: MisterGreg
from Minnesota
Gender:Male
I bought my greenworks 25" mower a couple of months ago after a long time researching and I have used it several times. It cuts great. It is also quiet so I can listen to podcasts or music easily while mowing. I guess I would say it sounds like a pedestal fan- not loud at all The battery life is better than I expected. I mow approximately 2/3 of an acre with many obstacles and sometimes I don't even use up the first 4ah battery. I used to hate mowing with my old mower. To be honest, I still don't like mowing that much, but it's so much nicer with a quiet, clean electric versus the old loud smelly gas mower. I wish I would have purchased an electric mower sooner and I hope to eventually upgrade to an electric rider. I am very pleased with my greenworks purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
A joy to mow!!
on July 23, 2022
Posted by: Fredfal
from Virginia, USA
Gender:Male
We e had this electric mower for about two months and so far it’s the bee’s knees. It runs very smoothly, cuts great and gets our 1.5 acres of grass cut using about 50% of a full charge. We hope this keeps up. Oh, did I mention how quiet it runs?
It’s an investment, but we hope this one will pay off in the long run.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joseph A
Verified Purchase:Yes
This mower is very user friendly. Everything is very easy to use and it feels like it was built very solidly. I really love that I can store it upright too.
Written by a customer while visiting greenworkstools.com