Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Hard
from Washington
Gender:Male
Verified Purchase:Yes
I originally had the 80v version but wanted to get a self propelled due to the size of my lawn. Went with this 60v and it’s been great! I like that both batteries are onboard and I am able to do my full yard on a single battery even with using the self propelled feature. I see there are complaints about the delay on being able to backup signed using self propelled and it happens but I just release its second or two before I need to backup and have no issues. Just needed to adjust to the way it works.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Biggest piece of crap ever made
on August 3, 2022
Posted by: never a customer again
from PA
Gender:Male
Junk cant buy replacement parts not available to to public.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer CAre, August 3, 2022
Hello Valued Greenworks Customer,
Thank you for your review. We are not specifications you are referring to, replacement parts can be ordered from us on Greenworks Pro toll-free helpline at 1-855-345-3934 or you can locate the part in your owner's manual and check our third party parts site here: https://greenworks.ordertree.com.
If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks at 1-855-345-3934.
Thank you for your review. We are not specifications you are referring to, replacement parts can be ordered from us on Greenworks Pro toll-free helpline at 1-855-345-3934 or you can locate the part in your owner's manual and check our third party parts site here: https://greenworks.ordertree.com.
If you have further questions and would like us to look into this with you, we would be more than happy to discuss the matter with you please contact Greenworks at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
My easy mower
on August 3, 2022
Posted by: sandy925
from Indiana
Gender:Female
I do love my Greenworks riding mower! I have had it for 3 months now and use it every week. Starts every time and have had the gearbox oil changed 1 time so far! Easy to mow with this mower! I have all Greenworks equipment now, snowblower and powerwasher plus a push mower! I have used the powerwasher 1 time and love it too, have not used snowblower yet but will get to use that too soon. The push mower is easy peasy too! Love Greenworks. One thing I have a question about is in the manual it say's something about a battery filter needs to be changed, but can't seem to locate one on the website to get to replace it! Anyone know anything about this? Also is there something underneath that you should not spray the grass clippings out? The wash port doesn't really get the stuck on grass out! Especially when you mow when the grass is still not too dry!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: The best son ever
from Woodbridge, VA
Gender:Male
Verified Purchase:Yes
Bought it for my dad since he was getting tired of pushing his push mower uphill. He reports it is working great! his heart rate showed a significant drop when mowing with the new mower. He did say it took him a few mows to get used to the controls, but now he is loving it, and it sounds like he is able to mow the entire yard without even cutting over to the 2nd battery! Two thumbs up from this family!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: COFFEE GUY
from RI
Gender:Male
Verified Purchase:Yes
Just added this mower to my growing list off Greenworks tools. Glad I did, its an awesome choice for my smaller projects.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Ideal Size and quiet
on August 1, 2022
Posted by: Nelson22
from North Liberty, IA
Gender:Male
I bought this after years of push mowing a half acre lot. I now mow my lawn and both neighbors on either side for about an acre and a quarter total with about 30% battery Left. Super quiet particularly on low blade Speed and was able to adjust the handles and seat for comfortable use (6' tall big guy). Slips a little if the ground is a bit soft so if you have slopes give it 2-3 days after a rain. Also using it with a couple tow behind items and it handles well
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible! Self-Propel Didn't Work Out of the Box
on August 1, 2022
Posted by: Brain
from Georgia
Gender:Male
I unpacked the lawnmower, and put it together per instructions, but the self-propel wouldn't work from the get-go.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 2, 2022
Hello Brain,
We are sorry to hear that the unit you purchased is not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please note the current situation may cause some delay in the delivery of your warranty. We guarantee delivery and we are doing our very best to deliver your order as soon as possible. If you need further assistance with your warranty claim do not hesitate to call Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
We are sorry to hear that the unit you purchased is not working out for you. We see you have been in touch with our team. We are happy they were able to support you with this warranty claim. Please note the current situation may cause some delay in the delivery of your warranty. We guarantee delivery and we are doing our very best to deliver your order as soon as possible. If you need further assistance with your warranty claim do not hesitate to call Greenworks Pro toll-free helpline at 1-855-345-3934. We would be happy to help!
Written by a customer while visiting greenworkstools.com
Posted by: Lou Sinchisi
from Cornish, Maine
Gender:Male
Verified Purchase:Yes
I have about an acre to mow, when I combine all the yards. Admittedly, I’m a fast worker, so take it with a grain of salt when I say that I can just about do everything on one charge. First time through, getting to know the machine and such, I took my time and in doing so, the battery needed charging a little over halfway through. The machine is very quiet compared to the little gas-powered one that I had been using—a porcupine had gnawed through the gas tank; I just need to find that porcupine and thank him or her for quickening my transition to electric. So far, I’ve mowed three times with this new machine and I’m impressed. Super happy about the purchase.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com