Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: KevinT
from Covington, KY
Gender:Male
Verified Purchase:Yes
Assembly was easy and operation just as much. Battery life seems to be close to as advertised, and the mower moves quietly and very fast.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: DWagg
Verified Purchase:Yes
Works very well. Did not expect a plastic blade. So far so good. Charge gets me through the entire lawn.
Written by a customer while visiting greenworkstools.com
Posted by: FrankN
from New Jersey
Gender:Male
Verified Purchase:Yes
I have switched almost all of my landscaping tools to electric ones from Greenworks and they have all been great. The lawnmower is one of the last ones being switched over. So far I am very happy with it. Too bad I can't use it more often due to the dry weather. Love not having to deal with gas and starting gas powered tools any longer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Teba
Verified Purchase:Yes
No fail, easy to operate!
We are thrilled with the performance of our new mower. No more pulling the cord!!!
Written by a customer while visiting greenworkstools.com
Posted by: Ted W
from Chester, Vt
Gender:Male
Verified Purchase:Yes
I've only had the mower for a week, but I love it already. Very robust.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: C A Stratton
from Cincinnati
Gender:Male
Verified Purchase:Yes
I’ve had the mower for one month and mowed five times. Overall the mower has performed well, however today after mowing the left handle would not release to fold.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello C A Stratton,
Sorry to hear of the issue you are experiencing with the mower's handle. Please make sure that the two handle pins are in the same position. Once they are are lined up. Try the following:
1.Pull up on the handle holes to release the handles.
2. Fold the handles up until the handle pins lock into position.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Sorry to hear of the issue you are experiencing with the mower's handle. Please make sure that the two handle pins are in the same position. Once they are are lined up. Try the following:
1.Pull up on the handle holes to release the handles.
2. Fold the handles up until the handle pins lock into position.
If this does not resolve the issue, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Expensive Piece of Junk
on August 25, 2022
Posted by: Bobs Electric Trash
from Snellville, GA
Gender:Male
I bought this in early 2021 to mow my small yar - less than a 1/4 acre of bermuda grass. From the beginning it had trouble getting through it, but usually I was able to do half the yard at a time. Now towards the end of the 2nd season two fully charged batteries will not get through just half. It conks out every few yards and today could not finish - I have a large obvious strip left to do.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greeenworks, Customer Care, August 26, 2022
Hello Bobs Electric Trash,
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about the experience you have encountered with this battery. The overall battery life is dependent on many factors such as where they have been stored, charged, and handled. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. It is recommended to store the battery with a full charge, and if it is being stored for a period where no use is expected, to check on the charge every couple of months. If you notice the charge has dropped, we advise charging the battery back up to full before returning it to its safe storage place. Following these steps will ensure you receive the most of the battery life. Please know that our batteries are covered by the manufacturer's warranty as stated in the owner’s manual period from the date of purchase.
Should you continue to experience a problem with the battery and charger, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
All we ask that you have access to the battery and charger so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: JQ2017_NM
from NM
Gender:Male
Verified Purchase:Yes
Makes pretty good cut for a mower on this price range. So far, so good! Now, I’m wishing Greenworks would come up with a 28-30’ wide cutting deck!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com