Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(1,394 Reviews)
Rating breakdown 1,394 reviews
5 Stars
1,094
4 Stars
201
3 Stars
31
2 Stars
23
1 Star
45
94%of customers recommend this product.
(
1,126 out of
1,194)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Anonymous
from North New Jersey
Verified Purchase:Yes
This is a great Lawn mower. I have a 5000 sq ft yard. I use half the battery. So much better than my gas mower.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great, but
on October 16, 2020
Posted by: UltimateFixer
from TTown, USA
Take’s some getting use to. Appears to be made well, but the controls are less than desirable. I noticed they have discontinued this model and the replacement for it has a more conventional design for the controls and handle. Also. They have done away with the headlights and second battery, both of which seemed to be geared more towards marketing than functionality. It seems to have plenty of power but if you’re grass is high, heavy, or wet, the battery discharge is noticeably shortened. I think I will grow to like it more as time goes on. It appears well made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very pleased
on October 14, 2020
Posted by: Rickyjoe
from Anniston Al
I finally broke down and purchased this mower. An awesome machine for sure. Battery life is great. Yard looks so neatly manicured after cut.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lawnmower without battery.
on October 13, 2020
Posted by: Bill99
from Valleysprings, ca.
I bought this with no battery or charger. I turned around and bought hedge trimmer with 60 volts. Works great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
lawn mower
on October 11, 2020
Posted by: bonita
from waynesville, ohio
have has this lawn mower for at least 2+ years. greatest thing since sliced bread. so easy to handle, pick my speed of mowing, great cut, NO GAS, so quiet. never bother the neighbors. used to be in tears when i had to trim the ditch line, now it is a breeze. LOVE IT.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
No service!!!
on October 10, 2020
Posted by: Caroline 70
from N.C
Don't buy any products from these people! If anything goes wrong you can't get these people on the phone, tries for months, waited hour's on the phone and then gets cut off. I have a brand new mower with a piece of crap battery. I am thinking this is the problem. Really don't know for sure. Cranks for a minute and cut's off like no power.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Service , October 14, 2020
Hello Caroline 70,
Thank you for your feedback. We are sorry to hear that you were not satisfied with this battery. Here are a few suggestions to check out. 1) Ensure that the charger is working. When the charger is plugged in you should see a solid red light on the left to indicate power. When the battery is inserted, the right light should also ignite solid red to indicate that it is charging. If this light on the right is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
We hope these tips will help you. We do apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Thank you for your understanding and patience
Thank you for your feedback. We are sorry to hear that you were not satisfied with this battery. Here are a few suggestions to check out. 1) Ensure that the charger is working. When the charger is plugged in you should see a solid red light on the left to indicate power. When the battery is inserted, the right light should also ignite solid red to indicate that it is charging. If this light on the right is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. 2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated. 3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
We hope these tips will help you. We do apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Thank you for your understanding and patience
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Pretty Good
on October 9, 2020
Posted by: KristinS
I loved my greenworks weed eater so I got this mower and overall I think it’s great. I do feel like sometimes the blade isn’t getting all the grass strands (even when on turbo). Some points I have to go over multiple times (been like this since day 1 of owning this product) but I would still use this any day over my gas powered mower
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent machine
on October 9, 2020
Posted by: MAVP
from Rockingham County, VA
Purchased the machine on Labor Day to replace gasoline powered unit. Needed to get away from the pull start. We could not be happier! Size of our area, we complete mowing on one charge. The machine delivers a smooth even cut. Self propelled feature is great. Picks up the fallen leaves without extra effort. The machine is significantly quieter than a gasoline machine. We especially like the option of operating self propelled without running the blade.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com