Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: Anonymous
from Vermont
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great. Mows as well as my gas mower but is much quieter and smoother
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Quick delivery, easy set up and does a great job!
on April 29, 2023
Posted by: Drew01
from Baldwin county, AL
Gender:Female
We bought this lawn mower a few weeks ago. It was delivered within days of ordering it. The set up was super simple. The lawn mower cuts well and we were really surprised by how much grass it can cut on one charge. We love our new mower! We’ve been talking it up to everyone we meet!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
No replacement high lift blade available
on April 27, 2023
Posted by: CMPjr
from CT
Gender:Male
I have had this lawnmower for 2 years and while mechanically it works fine, the standard blade that comes mounted on the mower is pretty useless at picking up any type of leaves. The high lift blade that comes with the mower is needed to pick up the leaves and use of turbo mode which eats battery life real quick, not an issue if you have multiple batteries like I do. What’s amazing, while they include the high lift blade with the mower, they don’t offer a replacement, and have no idea where to get one. If you are just cutting grass and mulching and you keep your grass short you may be ok, otherwise look elsewhere for a mower if you like to bag and leave your lawn a little higher. If the high lift blade was available for replacement I would say this mower would be a good buy.
Pros: Durable
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 28, 2023
Hello CMPjr,
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. We are sorry to hear part #[R0201875-00] from the manual is not available currently. There are other options available for replacing the high-lift blade. Please contact us through chat on https://www.greenworkstools.com / or by phone at 1-888-909-6757.
Thank you for your review. We are so sorry to learn of this situation that has left you with a poor customer service experience. This is certainly not an experience we want you our valued customers to have to go through. We are sorry to hear part #[R0201875-00] from the manual is not available currently. There are other options available for replacing the high-lift blade. Please contact us through chat on https://www.greenworkstools.com / or by phone at 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great mower
on April 25, 2023
Posted by: Junkhead
from Burlington, Kentucky 41005-9584
Gender:Male
This is exactly what I wanted in a mower. Always starts and no oil or gas to worry about. It's very quiet and the tires won't go flat. It's heavy as it has a steel deck which is awesome. It does have some things that need improvement, self propelled speed switch sometimes moves on it's own. And the wheels are slow to disengage.
Pros: Quiet, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Tallen
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mover cuts great, very easy to operate, and we only use 1 of the 2 batteries for our lawn on .25 acres.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to assembly and worked great
on April 15, 2023
Posted by: T_R_A
from Tigard, Oregon
Gender:Male
Just received it at at 2:30pm charged the battery while assembling the handle and reading the instructions. Done with the yard about 1 hour before the rain comes in. Some of the parts around the handle feels like it could break easy. Only had one fully charged battery and hardly use any of it. It only takes about 30 minutes to mow my yard. The grass was tall or the first mow of the spring after all the rains. Love the way it folds up and stores. I will see how the plastic parts hold up over time.
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Save your money
on April 15, 2023
Posted by: Candy 48
from Portage, IN
Gender:Female
Bought this and battery charged correctly one time. Replaced battery and same thing. Also, the grass has to be dry. Never completely dry so mower is worthless to me.
Pros: Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 17, 2023
Hello Candy 48,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. To further address your concerns, please consider contacting Greenworks Pro toll-free helpline at 1-855-345-3934 or start a live chat on www.greenworkstools.com. We would be happy to look into these matters with you.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. To further address your concerns, please consider contacting Greenworks Pro toll-free helpline at 1-855-345-3934 or start a live chat on www.greenworkstools.com. We would be happy to look into these matters with you.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Incredible mower
on April 12, 2023
Posted by: BillC83
from Jackson nj
Gender:Male
I have a little less than an acre with grass, with the blades on high and speed on low my battery only went down to 81%. Nice even cut, super quiet, deck clean out works great. I'm 6'2 275lbs and the seat and ride are extremely comfortable. The only negative thing I have to say is no on board charger, but I'll clearly get a few cuts out of one charge. Great mower. Very happy
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com