Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Customer Rating
5
Great mower
on October 29, 2023
Posted by: Bob W.
from Orlando FL.
Gender:Male
I can’t say enough good things about this mower. I hate to do yard work but using this mower makes it fun,it’s a pleasure to use. I have had it a couple months now and I love it. You can use it without hearing protection it’s so quiet. I had a cub cadet 42” hydrostatic drive before and I don’t know if it’s the blade design or the blade speed but it cuts so much better then the Cub Cadet. This is a great product. I hope to get many years of use from this mower. Thanks Greenworks 👍👍👍
Pros: Convenient, Easy to Use, Quiet, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
It’s so fast and well built.
on October 10, 2023
Posted by: Jaksek
Gender:Male
I love mine. I use to think you had to have skill to mow a yard and make it look good… you don’t. You need awesome equipment like this.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great tools - bad battery life
on October 7, 2023
Posted by: Angela C
from Florida
Gender:Female
I purchased the 60V 5.0Ah 21" deck lawn mower less than a year ago. I also have the 60V 4.0Ah trimmer/blower combo and the 16" 60V 2.5Ah chainsaw. All in all I'm very happy with all of the Greenworks products. My biggest issue is the battery life. I have about a 1/3 acre yard and a fully charged 5.0Ah and 4.0Ah battery only lasted about 45 minutes combined when mowing. 2 Fully Charged batteries!!! That's super frustrating when I can't get my lawn cut in one attempt.
Pros: Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Simple to use
on October 6, 2023
Posted by: TByrd
from Pennsylvania
Gender:Male
I've had this for about 6 weeks now. What a difference from the Gas powered 20 inch cut. Easy to use. Self propelled a nice add. less storage space needed in the shed. Super easy to switch from mulch to bag. Can't wait to start adding other 60v tools.
Pros: Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't buy. It will throw all kinds of codes.
on September 13, 2023
Posted by: Bigdcm2003OKC
from Oklahoma
Gender:Male
I bought it a year ago and only had issues with it. On the second round of repairs, wished I never bought this big paperweight.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 15, 2023
Dear Bigdcm2003OKC
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
So easy to handle even over my bumpy land.
on September 12, 2023
Posted by: Starryb1
from Muncie, IN
Gender:Female
Best purchase I've ever made for yard care.
Quiet according to my neighbors and I can listen to music without headphones.
The batteries are long lasting.
I love the mulch plate. I didn't think it would mulch that well without bogging and stalling but I was wrong. It's fabulous and smooth and the lawn looks gorgeous. I wish I had installed it in the spring which would have saved me from kicking clumps of grass or hauling a blower up and down my big yard.
My grandkids love to go for rides(with blades off of course) so that's a bonus. I put a booster seat between my feet to protect their bottoms.
I was thrilled when I learned I don't need to use all 6 batteries at once and still mows my 39,000sf(130'x300') yard. Battery charge decreases faster at full speed as expected but my yard is bumpy so I go at medium speed with 4 batteries with no problems.
I love the compatibility with my other tools. I load my trimmer and chainsaw in the cart or at my feet and drive to where I'm working and just swap batteries as needed.
I've also noted that when I park it after some usage, when I start it the next time the batteries have charged a little while sitting. Approximately 10-12%.
Ive only drained it completely once just as I finished. The blades auto shut off at 5% leaving me plenty of time to get her parked. Great timing and fabulous feature.
The lights don't seem to draw any battery it seems so that's nifty.
I love the towing features. I got a lawn cart to move logs and branches and am impressed with the load it can bear and how easy it's making my life.
I'm sure I could go on but suffice it to say I'm a huge fan.
My only wish would be a plug for charging inside the battery housing instead of removing them as they are heavy for my aging hands. I do like how easy the release buttons are to push though.
Also I'm pretty sure my ditch is greater than 15% and aside from mowing dewy grass with a little slippage I've had no problems whatsoever.
I can't say enough good things about this mower.
Ps. I use to mow with Scags and Cub Cadets for a living and I wouldn't trade my GW for anything.
Next spring I'll get pics and update
Quiet according to my neighbors and I can listen to music without headphones.
The batteries are long lasting.
I love the mulch plate. I didn't think it would mulch that well without bogging and stalling but I was wrong. It's fabulous and smooth and the lawn looks gorgeous. I wish I had installed it in the spring which would have saved me from kicking clumps of grass or hauling a blower up and down my big yard.
My grandkids love to go for rides(with blades off of course) so that's a bonus. I put a booster seat between my feet to protect their bottoms.
I was thrilled when I learned I don't need to use all 6 batteries at once and still mows my 39,000sf(130'x300') yard. Battery charge decreases faster at full speed as expected but my yard is bumpy so I go at medium speed with 4 batteries with no problems.
I love the compatibility with my other tools. I load my trimmer and chainsaw in the cart or at my feet and drive to where I'm working and just swap batteries as needed.
I've also noted that when I park it after some usage, when I start it the next time the batteries have charged a little while sitting. Approximately 10-12%.
Ive only drained it completely once just as I finished. The blades auto shut off at 5% leaving me plenty of time to get her parked. Great timing and fabulous feature.
The lights don't seem to draw any battery it seems so that's nifty.
I love the towing features. I got a lawn cart to move logs and branches and am impressed with the load it can bear and how easy it's making my life.
I'm sure I could go on but suffice it to say I'm a huge fan.
My only wish would be a plug for charging inside the battery housing instead of removing them as they are heavy for my aging hands. I do like how easy the release buttons are to push though.
Also I'm pretty sure my ditch is greater than 15% and aside from mowing dewy grass with a little slippage I've had no problems whatsoever.
I can't say enough good things about this mower.
Ps. I use to mow with Scags and Cub Cadets for a living and I wouldn't trade my GW for anything.
Next spring I'll get pics and update
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great!
on September 8, 2023
Posted by: GusWA
from Spokane, WA
Gender:Male
Great investment, it works as expected and battery 60v 5ah last long enough to do my front and side yard. Great product and just bought the 24v edger/trimmer and 24V inflator (waiting for the delivery)
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Company support will ignore you
on September 3, 2023
Posted by: Disapointed
from York, PA
Gender:Male
Worked great for 2 mos. Then the self-propel feature worked less and less until it became useless. I jumped through every hoop, but never was able to hear back from anyone.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 5, 2023
Hello Disapointed,
Thank you for your feedback on this matter. This is certainly concerning, and we can sympathize with your frustration. So that we can investigate your options, we do ask that you contact us for direct assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for your feedback on this matter. This is certainly concerning, and we can sympathize with your frustration. So that we can investigate your options, we do ask that you contact us for direct assistance on Greenworks Pro toll-free helpline at 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com