Customer reviews from greenworkstools.com
Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Average customer rating
4.6
(3,610 Reviews)
Rating breakdown 3,610 reviews
5 Stars
2,792
4 Stars
519
3 Stars
112
2 Stars
64
1 Star
123
94%of customers recommend this product.
(
2,862 out of
3,052)
Customer Reviews for Greenworks - 60V 21" Brushless Self-Propelled Battery Powered Lawn Mower + (2) 4.0Ah Batteries and Dual Port Charger - Green
Posted by: CdanielJ
from Huntsville, Tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I was needing. Plenty of power, and the run time will surprise you. Easy to clean up and store. Worth every penny.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great performance and control
on March 24, 2024
Posted by: Farmer greg
from Ohio
Gender:Male
[This review was collected as part of a promotion.] Mows very well. Grass bag fills well and is easy to change. Controls are easy to use and the separate speed control is a nice feature. The battery charge indicator and automatic switch over helps to know what charge you have without stopping. The charger is plenty fast to rotate batteries if required.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Ashley RP
from Fairhope, AL
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cuts very easily. Easy start. Batteries charge quickly. I can cut my .3 acre yard in 1 sweep with a some battery left over. It’s not as powerful as a gas mower but does great for smaller yards.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Recently retired in FL
from Tampa FL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The mower is powerful and fast. The string trimmer and blower are great. More than enough battery power for my 1/4 acre lot.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Lazy TF
Verified Purchase:Yes
[This review was collected as part of a promotion.] Well designed mower with a nice quiet run volume! Love it!
Written by a customer while visiting greenworkstools.com
Posted by: tpmyers
from Loudon TN
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] very happy with my purchase. I have tremendous hills in my yard and this mower does a great job. The adjustable shelf propel is great. So glad I choose Greenworks over all of the other brands out there.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Quite
on March 18, 2024
Posted by: Green useless
The 42” riding mower has truly disappointed me with shutting down continuously; support is minimal at most; replacement parts took a few weeks causing more headaches than when I first needed to mow. Error codes overheating or other codes caused issues in cold weather alike. Waiting in 40 degrees now for this thing to start so I’m gripping on the review page!
Response from greenworkstools.comBy Greenworks, March 19, 2024
Dear valued Greenworks Customer,
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Thank you for your review. We are very sorry to hear that you are having negative feelings toward our customer service team. We see that you have been in contact, and Greenworks Customer Experience team are doing their best to work towards a solution. We thank you for your patience and understanding as we work to improve this experience for you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great mower but lack of available repair parts is absurd.
on March 5, 2024
Posted by: JayW
from Dayton, Ohio
Gender:Male
Mower was given to my by my son when he moved out of state and no longer needed it. It was two years old. After two more years of my using it, during which it worked great, the mower became quite noisy. Eventually the nylon gears in the drive mechanism wore out. Not a problem, I am perfectly willing to do my own repair, pay for parts, what ever it takes. Gears are not available. Entire drive assembly is not available. There are no replacement parts available to repair this mower. I have the two batteries that came with the unit, plus one more that I purchased, and a second drop in charger. Along with a non working mower, all of which are useless to me. My green-energy, emission-free lawnmower is about to get dropped off at the landfill. Money spent is gone.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
I cannot possibly recommend a lawnmower if you aren't able to get parts for it. It is very irresponsible for a company to import an item and not provide parts.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 6, 2024
Hello JayW,
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Thank you for taking the time to voice your concerns. Greenworks hereby warranties this product, to the original purchaser with proof of purchase, for a period of four (4) years against defects in materials, parts or workmanship. Greenworks, at its own discretion will repair or replace any and all parts found to be defective, through normal use, free of charge to the customer. This part mentioned is not on the exploded view of replacement parts list. With that said, we, do may not have a part number for this part. We sincerely apologize for any inconvenience that this may have caused.
Written by a customer while visiting greenworkstools.com