Customer reviews from otterbox.com
OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S23+ - You Lilac It
Average customer rating
4
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
0
3 Stars
5
2 Stars
2
1 Star
1
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for OtterBox - Symmetry Series Hard Shell for Samsung Galaxy S23+ - You Lilac It
Posted by: Domsgrandmom
Verified Purchase:Yes
This is the exact texture, thickness and color I wanted.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Roxanne Pollet
Verified Purchase:Yes
Case fit my s23 plus and was everything that I expected
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Easy to put on. Fitts great. Phone feels safe in case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: S Ellis
Verified Purchase:Yes
As expected. Strong and durable. Delivery time was longer than expected, but overall good experience.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Alright
on June 3, 2023
Posted by: Purple101
Corners pop out quite frequently. I would also love if otterbox made a magnetic case like iphone.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, June 5, 2023
Hi there! We're sorry to hear about this unusual situation with our Symmetry Series case for your Galaxy S23+. Have you verified that this case is the correct size for your device? This is important, as our cases are made to fit the specifications of each device. If you have verified this, then give us a ring at 1-855-688-7269 and we would be happy to see what we can do to help!
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Robin Rouse
Verified Purchase:Yes
Love it just wish had clip slim design i love firs in pocket nicely
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ms Sweetpea
Verified Purchase:Yes
Definitely not as tough as the defender series. But it does alright. My phone does have cracks and chips on the edges. So this is not as durable and crack proof as advertised.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Support, July 5, 2023
Hi there! We're sorry to hear about your disappointment in our Symmetry Series case for your Galaxy S23+. Our Symmetry Series cases are one of our favorites ,so we are sad to hear that you've experienced some less than ideal circumstances with this case. Though we are unable to provide a warranty to your device, as we are not the manufacturer, we would be happy to get a replacement case sent your way if your case is damaged at all. Just give us a call at 1-855-688-7269 and one of our friendly Otters will help you out.
Kindly,
OtterBox Customer Support
Kindly,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Gail
Verified Purchase:Yes
Excellent all around. Fits perfect and the color is gorgeous! Arrived quickly after order.
Written by a customer while visiting otterbox.com