Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
60
4 Stars
14
3 Stars
11
2 Stars
9
1 Star
10
78%of customers recommend this product.
(
68 out of
87)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Posted by: Kesp
Verified Purchase:Yes
I have been using Otter box cases for years. I am very rough on my phones. I used the defender for many years and it never failed me ( I even ran my phone over with the car once the phone was fine and the case got minor damage) . This is my
second symmetry and I love it. So much lighter and stream lined. And this Navy blue looks awesome with the blue iPhone 12
second symmetry and I love it. So much lighter and stream lined. And this Navy blue looks awesome with the blue iPhone 12
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Am244
Verified Purchase:Yes
I bought this case a week because I switched from a lightning charger to a MagSafe charger I wanted a case that wasn’t going to interfere with magnetic capabilities of the MagSafe as well as not be bulky and the symmetry case accomplishes all that. They also have it in navy blue which is always a plus. Great case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Love the case but there is one flaw...
on March 22, 2021
Posted by: Cassandra
I am so happy and will continue to buy Otterbox cases. Love the slimmer case that this provides compared to the Defender I had for my last phone. Love the MagSafe feature. My only issue is that the rubber border is turning black. For as much as I paid to get the bright pink case, it’s disappointing and I wouldn’t recommend the colors when they don’t last being placed in a pocket. It makes my phone look dirty :-(
Response from otterbox.comBy OtterBox , Customer Service Team , March 24, 2021
Hi, Cassandra!
We're sorry to hear about the discoloration with your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll let the Otters in our design lab know about your experience. In the meantime, we have a wonderful warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the discoloration with your Symmetry Series+ with MagSafe! We appreciate your feedback, and we'll let the Otters in our design lab know about your experience. In the meantime, we have a wonderful warranty, so we'd be more than happy to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Annie
Verified Purchase:Yes
Since I purchased my iPhone 12pro I have had a couple of other cases. I also have to have a pop socket,
Well this case is absolutely fantastic, I don’t feel like there’s a case at all!!! I got the pop socket slide just made for this case and it’s perfect,
So extremely satisfied,
Thanks Otterbox
Well this case is absolutely fantastic, I don’t feel like there’s a case at all!!! I got the pop socket slide just made for this case and it’s perfect,
So extremely satisfied,
Thanks Otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: thacker
Verified Purchase:Yes
I got an iPhone 12 recently and been finding magsafe cases but couldn't find any good ones! I'm an auto technician so protection was important and this fit the bill. Slim but strong and protects well!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kate K
Verified Purchase:Yes
The case is slim, not bulky, and offers sufficient protection
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tyger4
Verified Purchase:Yes
Originally bought the clear symmetry series case which was great to but got scratched up rather quickly. Have had this one a few weeks and still looks like new! Plus can’t go wrong with the MagSafe charging option. Biggest thing I like about these symmetry cases tho is how slim they’re. Old otter styles are known to be bulky the symmetry series cases are not!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Personal_Jesus
Verified Purchase:Yes
I have purchased Otter box over the years. they have always been a solid choice for phone case. I recently purchased the new iPhone 12 with the fast charge. At the time of purchase, there wasn't an otter box case that would be able to use the magnetic charging without taking off the case. I purchase the apple one and it basically started to fall a part after the first month. I saw that otter had just came out with the new case that was magnetic charging compatible. This new case is absolutely perfect. Slim, strong and fits the phone perfectly. If your like me, I drop my phone all the time, so having the best case out there to make it bullet proof is a must. You get what you pay for.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com