Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
60
4 Stars
14
3 Stars
11
2 Stars
9
1 Star
10
78%of customers recommend this product.
(
68 out of
87)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Posted by: Roto597
Verified Purchase:Yes
Size is perfect, grip is good, and protection seems to be very adequate. Only issue is there are sharp corners near the bottom where the groove is located.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Honest Customer
Verified Purchase:Yes
The case is sturdy but the color is different in person. I ordered the Navy Captain Blue. The rubber/silicone around the display is purple in person, not navy blue. The hard plastic is lighter blue.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 5, 2021
Hey OtterBox Customer,
We're sorry to learn the color of your Symmetry Series+ with MagSafe isn't quite what you had in mind. Unfortunately, even though we do our best to put up an accurate representation of the color and style of the product, sometimes things can get lost in translation, so to speak, due to different monitors, etc. Please feel free to contact our support team with any further questions or comments and we'd be happy to assist: https://www.otterbox.com/en-us/support
Kindly,
OtterBox Customer Service Team
We're sorry to learn the color of your Symmetry Series+ with MagSafe isn't quite what you had in mind. Unfortunately, even though we do our best to put up an accurate representation of the color and style of the product, sometimes things can get lost in translation, so to speak, due to different monitors, etc. Please feel free to contact our support team with any further questions or comments and we'd be happy to assist: https://www.otterbox.com/en-us/support
Kindly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: kburke
Verified Purchase:Yes
I'm really pleased with this case - it was worth waiting for (to have the MagSafe capability). It's durable without being bulky, it fully covers the phone and fits like a glove, and it easily slips into my pocket. I feel so much better having my gorgeous new phone protected by Otter!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay S
Verified Purchase:Yes
I purchased this a few weeks ago. It is mag safe which works nicely. I do feel the Defender is a better protector but it is difficult to put on and off iPhone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Iggie
Verified Purchase:Yes
I got an iPhone 12 Pro last month and feared for its life, given my propensity to drop things. The Symmetry Plus is made of a hard, protective material. It easily accommodated Apple’s wireless charger. Finally, the crepe color is easy on the eyes and easy to find in my purse. An all around win!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alan
Verified Purchase:Yes
The Symmetry + case is a perfect fit for iPhone 12 Pro. The MagSafe charging feature works perfectly. The case feels great in the hand and it is strong. The bumpers on the front appear to be very protective of the screen. The antibacterial feature is also very welcome. This is the best and most comfortable case I have ever owned. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patty61
Verified Purchase:Yes
I bought the case to go with my new iPhone 12. It fits perfectly. I have used Otterbox for a few years now and as usual this product delivers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
I’ve had this case for two weeks and couldn’t be more pleased. Fits my iPhone 12 Pro like a glove. Feels good in my hand and works perfectly with MagSafe. I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com