Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Average customer rating
4
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
60
4 Stars
14
3 Stars
11
2 Stars
9
1 Star
10
78%of customers recommend this product.
(
68 out of
87)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series+ with MagSafe Carrying Case for Apple iPhone 12 and iPhone 12 Pro - Black
Posted by: MelF
Verified Purchase:Yes
Perfect fit, sleek feel but still provides a good gripping surface. Otterbox still provides excellent protection. My only complaint is that my phone gets quite warm, almost hot, when charging on MagSafe. When I remove the case... doesn't get hot. My workaround for that is to charge for shorter periods of time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Twileyskunk
Verified Purchase:Yes
Picked up this case and am very happy I did. Provides great protection while adding VERY little bulk. My phone bounced down the stairs the other day with ZERO cracked or scratches. Works perfect with MagSafe too.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ash21
Verified Purchase:Yes
I got this case because is is compatible with the mag safe feature and also because of the level of drop protection while not losing the slim design. I’ve had it for almost a month now and I love it! The color is great and it does a great job protecting my phone while not adding a lot of bulk.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Love the symmetry but pink case is BRIGHT
on February 14, 2021
Posted by: AppleAddict
I have always loved my Otterbox cases. I purchased this to work in tandem with the PopGrip Slide Stretch as this is the only recommended case that popsocket recommends to work with the iPhone 12 line.
I love the pink case, but I do have to say that it is MUCH brighter in person than it appeared to me on the website. I know this has to do a lot with the screen I'm viewing the case on and color differences but still, much brighter.
The one thing I don't like about this particular case is that due to the extremely light coloring, especially of the rubber around the front edges of the phone, it will get dirty easierc I have experience this in the past with several otterbox cases and that's typically why I lean towards cases with a darker rubber edge. We shall see what this one does.
Hoping that the combo of the Symmetry & PopGrip Slide, I can stop using the competitor case cause the rubber loop is very inconvenient and not as sturdy feeling as the Otterboxes.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Overtime76
Verified Purchase:Yes
The case was either bent or thicker on one side but when I put it on a desk flat ... it would wobble. I returned it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 4, 2021
Hi there!
We're sorry to hear about the troubles that you're having with your Symmetry Series case! It's certainly odd to hear that there was a "wobble" to your case, and we'll be sure to let our engineers know about your experience. We're bummed to hear that you ended up returning your case, but we hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team
We're sorry to hear about the troubles that you're having with your Symmetry Series case! It's certainly odd to hear that there was a "wobble" to your case, and we'll be sure to let our engineers know about your experience. We're bummed to hear that you ended up returning your case, but we hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: asher
Verified Purchase:Yes
The case is great. MagSafe works better than it does without the case. It’s thin and light. The color is great too. I got the Spring Snow with the blue iPhone 12. I do have a couple problems. It doesn’t feel safe. I have yet to drop my phone but it doesn’t feel like it’s going to protect it well, but don’t take my word for it that’s just how it feels. Also the case is impossible to take off. You may need to take it off a few times to make it easy but I’ve had this case for a couple weeks and I have not been able to take it off. So the case has its issues but if you don’t care about absolute protection and this is the case you want you want on your phone forever then this is the case for you.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kflo
Verified Purchase:Yes
Good case for those that don’t want to use apples clear MagSafe case. I think the magnet may be a bit stronger on the clear case but the otterbox holds the apple wallet just fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Martin1727
Verified Purchase:Yes
I feel like the protection is great for my new iPhone12 Pro. I like the pink color. I just wish it were a lighter weight. The phone itself is heavy and this add more weight. Great case though.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com