Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
69
4 Stars
13
3 Stars
9
2 Stars
6
1 Star
15
83%of customers recommend this product.
(
84 out of
101)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Posted by: Phoneman89
Verified Purchase:Yes
I am so glad that they sell just the holster because the outer box case is fine I need to just the holster
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Johnrid37483
Verified Purchase:Yes
I am very pleased . Great quality and workmanship.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karly
Verified Purchase:Yes
I bought this acouple of weeks ago I just wish it had the screen protection 4 this case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 18, 2019
Dear Karly,
We apologize that this Defender series isn't quite fulfilling all of your phone protection wishes! We intentionally decided to forego the integrated screen protector on this Defender in order to provide a clear-cut interaction with the curved device screen. Rest assured, this unit was engineered to keep your iPhone safe at all costs!
However, if your heart is set on screen protection, we would suggest taking a peek at our Alpha Glass. This fortified screen protector adds an extra layer of security, and pairs perfectly with the Defender. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Sincerely,
OtterBox Customer Service Team
We apologize that this Defender series isn't quite fulfilling all of your phone protection wishes! We intentionally decided to forego the integrated screen protector on this Defender in order to provide a clear-cut interaction with the curved device screen. Rest assured, this unit was engineered to keep your iPhone safe at all costs!
However, if your heart is set on screen protection, we would suggest taking a peek at our Alpha Glass. This fortified screen protector adds an extra layer of security, and pairs perfectly with the Defender. Please feel free to check it out via the link below, and give our friendly Otters a ring at 1-855-688-7269 with any further questions!
https://www.otterbox.com/en-us/apple-iphone-x-apple-iphone-xs/alpha-glass-screen-protector/77-59675.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Annmarie
Verified Purchase:Yes
Very happy with the case. Definitely worth the money.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bugsy007
Verified Purchase:Yes
best product I,ve ever had for protecting my phone, will continue to buy from otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gary
Verified Purchase:Yes
This is my third I phone X clip holder. The movable pinch clip should be metal. When getting in and out of vehicles phone catches and clip breaks.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: hydnar1966
Verified Purchase:Yes
Very nice to be able to order a holster for a case that was purchased a year ago! Fits and works very nicely with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: elmuneco29
Verified Purchase:Yes
Very bad quality break fast not lasts a month seem warm China if you continue so better buy the Chinese imitation or no more than Otther box
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 26, 2019
Hi elmuneco29,
Sorry to hear that your Defender series holster broke while in the line of duty! Our friendly Otters will be happy to set you up with a resistant new replacement, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll get a warranty claim started right away!
Best,
OtterBox Customer Service Team
Sorry to hear that your Defender series holster broke while in the line of duty! Our friendly Otters will be happy to set you up with a resistant new replacement, so please don't hesitate to give them a quick call at 1-855-688-7269. They'll get a warranty claim started right away!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com