Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Average customer rating
4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
69
4 Stars
13
3 Stars
9
2 Stars
6
1 Star
15
83%of customers recommend this product.
(
84 out of
101)
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Posted by: Marlen2017
Verified Purchase:Yes
LOVE IT! Never go without it. Durable and easy to put on and off. Also got it in black to switch up my colors from time to time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kellyma10
Verified Purchase:Yes
I bought this for my new iPhone X because otterbox defender cases are the only cases I will trust for my phone. I dropped my old phones many times during the day and my screen never cracked. On this new phone I have dropped it only a few so far and the case holds up and my phone isn’t cracked. I honestly only trust this case for my new phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: twislr
Verified Purchase:Yes
Super glad I had the option to custom my own. Great case! I have owned them in the past. Durable, great quality
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marty Dorfman
Verified Purchase:Yes
I have used the Defender Series on my first Android, iPhone 4, 4S, 5C, 5S, 6S and now the X. I was concerned when I found out the X case does not have the plastic insert, but adding the glass to it is much better, no more scratches.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mgoblu
Verified Purchase:Yes
works well i have used before. !!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark
Verified Purchase:Yes
Bought this about a month ago shortly after getting my new iPhone X. Don't regret it one bit! At this point I've had Otterbox covers on my last 2 phones and had zero complaints. They protect the phone very well from your normal drops. They're simple and sturdy without being too bulky. Easily fits into my front pocket. The new cover also has a slight rubbery texture on the back to alleviate it from slipping off smooth surfaces. Definite plus in my book. I was also concerned it might be too thick to allow use of a Qi wireless charger I picked up. Works and charges with no problem.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Wish Jolsters available for all Otterbox styles
on February 7, 2018
Posted by: Terry
Verified Purchase:Yes
Absolutely the best extra protection for the IPhone .Secures to belts , waist bands and more and stays! Been using with the Defender series for all my Iphones thru the years Just wish they where made for all Otterbox styles and in all Otterbox colors
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Obie
Verified Purchase:Yes
I bought this case 3 weeks ago and just like the original one, it broke. I have ALWAYS used otterbox bc of the durability and quality of their product. And its only on the x cases.
Response from otterbox.comBy OtterBox, Customer Service Team, March 14, 2018
Hey Obie,
Here at OtterBox, we put our belt clips through extensive training to ensure the toughest side soldiers around, and we apologize that your current holster fell in the line of duty! We'll be happy to send our troops in to reinstate that unit with a warranty replacement, so please feel free to call them at 1-855-688-7269. Your Defender case may have lost this battle, but overall, it should win the war of protection!
Sincerely,
OtterBox Customer Service Team
Here at OtterBox, we put our belt clips through extensive training to ensure the toughest side soldiers around, and we apologize that your current holster fell in the line of duty! We'll be happy to send our troops in to reinstate that unit with a warranty replacement, so please feel free to call them at 1-855-688-7269. Your Defender case may have lost this battle, but overall, it should win the war of protection!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com