Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Average customer rating
4 out of 5
4
(112 Reviews)
Open Ratings Snapshot
Rating breakdown 112 reviews
5 Stars
69
4 Stars
13
3 Stars
9
2 Stars
6
1 Star
15
83%of customers recommend this product. 
(
84 out of 101
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Refurbished Excellent - Defender Series Modular Case for Apple iPhone X and XS - Black
Customer Rating
5 out of 5
5
Nice Holter
on April 5, 2018
Posted by: mstur1414
Verified Purchase:Yes
Bought this a few weeks ago use it everyday
so far has been a good one
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent Protection
on March 27, 2018
Posted by: Melissa
Verified Purchase:Yes
I like the new slimmer Otter Box. It is still sturdy protection but not as bulky as it used to be. I also love being able to choose color combinations. Great job Otters!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
I like it, but.....
on March 19, 2018
Posted by: Deano
Verified Purchase:Yes
I bought an Otterbox for the 1st time when I picked up my X, I like it but a couple of months later one of the ears broke off the belt holster, disappointing.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Superior ouality belt clip!
on March 17, 2018
Posted by: Tony
Verified Purchase:Yes
I only use otter box products they stand behind
Every sale even long after the purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
I love it
on March 14, 2018
Posted by: Elizabeth
Verified Purchase:Yes
I got this a month back and it fits my phone perfectly the only thing I’m not a fan of is that the case sqeaks a little when I try to turn off my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2 out of 5
2
Dissapointed
on March 13, 2018
Posted by: Obie
Verified Purchase:Yes
I bought this case 3 weeks ago and just like the original one, it broke. I have ALWAYS used otterbox bc of the durability and quality of their product. And its only on the x cases.
Response from otterbox.comBy OtterBox, Customer Service Team, March 14, 2018
Hey Obie,

Here at OtterBox, we put our belt clips through extensive training to ensure the toughest side soldiers around, and we apologize that your current holster fell in the line of duty! We'll be happy to send our troops in to reinstate that unit with a warranty replacement, so please feel free to call them at 1-855-688-7269. Your Defender case may have lost this battle, but overall, it should win the war of protection!

Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Belt clip weak point
on March 9, 2018
Posted by: JB42
Verified Purchase:Yes
While the phone enclosure is excellent, the belt clip is a weak point. I've already placed it once and it's broken again. The second time it broke, I was just getting in the car and it brushed up against the seat and snapped. I doubt I'l spend the money to replace it again. If you're going to do any work with it clipped to your belt, I strongly suggest you take it off before doing anything that involves working on the ground, or remove it before getting in your vehicle.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 9, 2018
Hi JB42,

We're bummed to see that you've experienced two broken belt clips for that Defender series! For future reference, please keep in mind that we are willing to replace any damaged products under our warranty - including belt clip holsters. Just call our awesome Otters at 1-855-688-7269, and they'll be happy to hook you up!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Wish Jolsters available for all Otterbox styles
on February 7, 2018
Posted by: Terry
Verified Purchase:Yes
Absolutely the best extra protection for the IPhone .Secures to belts , waist bands and more and stays! Been using with the Defender series for all my Iphones thru the years Just wish they where made for all Otterbox styles and in all Otterbox colors
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Showing 97-104 of 112 results 
<< 1 ... 10 11 12 13 14 >>