Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: software review 2025
Verified Purchase:Yes
I was annoyed that the software would not read the T23 file, it required the T24 to do the 2025 return. I'm pretty sure in the past it would accept any 'T' file. I then tried the pdf file for 2024 and almost none of the data transferred; only my wife's self employment information. I had to manually input everything this year.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Been using Block products for years - overall very satisfied, but disappointed by the increased price every year. I do a number of returns for family members, so it would be beneficial to be able to forward a completed return to Block when more than 5 would like to e-file. With the increased IRS focus on e-filing, how is block going to deal with those of us who do not request ERO status
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Phoenix
Verified Purchase:Yes
I have been using H&R Block Deluxe software for several years. There have been many enhancements to this software and each year it gets better and faster. I recently got a new computer so just logged into my account and it brought all my previous information forward so I didn’t have to re-enter anything.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gavlik
from Texas
Verified Purchase:Yes
Software is user friendly with helpful information and hints to capture every possible deduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
I've used this for over 15 years. Always happy with the results
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pond 747
Verified Purchase:Yes
I purchased H&R Block Deluxe for the first time and it was easy to use, and I had my taxes done in about 4 or 5 hours. The eFilings were easy as well.
The only problem I had was the Estimated Taxes for 2026 Planning section. I had to manually figure out the amount of the estimated taxes. The program did not generate vouchers either.
The only problem I had was the Estimated Taxes for 2026 Planning section. I had to manually figure out the amount of the estimated taxes. The program did not generate vouchers either.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Easy but needs additional drop down boxes for CT d
on March 20, 2026
Posted by: Anonymous
from Ct
Verified Purchase:Yes
Nice and easy. Needs to have a more complete dropdown box to record specific state deductions. Having NJ and limited other available dtates is frustrating and needs to be fixed states
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Augusta, Mo
Verified Purchase:Yes
Worked well. I came back after using Turbo Tax last year, because HR Block did not owned EV credits properly. It is easy to use, and works well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock