Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Mike g02
from California
Verified Purchase:Yes
I filed my taxes over three weeks ago and I have not received any update When I tried calling, there's not a live agent that can help me.
It has reached the accepted stage, but not the approved
I need some help under Understanding what the issue is.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, August 31, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help. If you've already tried this method, please message us privately at www.facebook.com/hrblock.
Written by a customer while visiting HRBlock
Customer Rating
5
The Gold Standard
on August 28, 2026
Posted by: StevenEthan
from Ormond Beach FL
I’ve been using HR Block tax software for more than 15 years. It’s so easy to use and super reliable to help you complete your taxes accurately.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, August 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for 15 years of loyalty! 💚
Written by a customer while visiting HRBlock
Posted by: Bob2304
from Rogers AR
Verified Purchase:Yes
I had to do a schedule k and its explanation sucked and was hard to do. Also at the review kept saying wrong but I just put information from forms in and it did not want to except it. Plus at start of state it showed getting back an amount but soon as I started it lowered a lot without even showing why. The software said I had to file state as filed jointly because one person had no itemized deductions even though federal did not use itemized deductions
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, August 25, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
on August 22, 2026
Posted by: Ang83
from Mass
I was not able to file electronically so had to print and mail. Very disappointed!!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, August 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hard To Read
from California
Verified Purchase:Yes
For me, I had a lot of trouble reading the very stupid light gray text on a white background in the forms. Why don't you take into account not everybody who buys your tax software has perfect vision.
Cons: Hard to prepare
Response from HRBlockBy Andrea, Social Media Team, August 19, 2026
Thank you for your feedback! We take your experience seriously and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Too Hard to Read Type
on August 14, 2026
Posted by: Billwdddwwee
from CA
I'm over 80 and have not so good eyesight. your forms with very light gray type on white background make the program very difficult to read. I will not be using your tax software for 2026
Cons: Hard to prepare
Response from HRBlockBy Andrea, Social Media Team, August 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: So Frustrated
from Wilmington NC
Verified Purchase:Yes
Thought it was good at first. But program would not accept corrections to two small errors I made. No support from H&R. Had a friend who works in accounting give it a go. Still won’t accept corrections. Can’t get refunds we need as a result. We used TurboTax for years with no problems. So sorry we changed.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, August 6, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great software
on August 4, 2026
Posted by: Samita
from Ft Lauderdale
Easy to use and follow. I completed 5 tax returns using this software and I am very happy with the results.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, August 4, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock