Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Handyman Mike
Verified Purchase:Yes
The software installed easily and works well. The quality checks and guided interview approach made preparation and filing straight forward.
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Zus g
from Missouri
Verified Purchase:Yes
Too confusing and when I need to apply army retirement and the tax paper on buying a house it would not let me had to use TurboTax. Wasted the money on H& R Block.Son had same problem.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Steinyd
Verified Purchase:Yes
Have purchased block software for over 20 years .we'll worth it's calue
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
4
Wrong forms submitted for deceased mother’s tax re
on March 20, 2026
Posted by: yarose
from Austin TX
Verified Purchase:Yes
The software you used to process my deceased
mother’s tax return told me to fill out the wrong form. As a result, it has been delayed.
We were contacted by IRS,
and after speaking to an agent, we were told to submit an IRS Form 56 instead of the Form 1310. We had to fax that to the IRS, and now do not know when the return will be completed. We submitted the original tax return on 2 Feb.
mother’s tax return told me to fill out the wrong form. As a result, it has been delayed.
We were contacted by IRS,
and after speaking to an agent, we were told to submit an IRS Form 56 instead of the Form 1310. We had to fax that to the IRS, and now do not know when the return will be completed. We submitted the original tax return on 2 Feb.
Pros: Easy to prepare
Cons: Hard to prepare, Hard to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JeffS26
from Albuquerque, NM
Verified Purchase:Yes
I have used H&R Block Deluxe software for many years (30+ years), is that possible? I have never had a problem and the one year I was offered a competitor's software for free, it didn't calculate a deduction I was due correctly, so I went out and quickly bought the H&R Block software for that year. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Suzymm
from Wisconsin
Verified Purchase:Yes
Easy to use and takes the worry that you missed something when filing your taxes!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use this every year. Very easy to follow. Transfers almost all intending from federal to state and can even produce local tax forms.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, March 21, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Ekimrev
from Oregon
Verified Purchase:Yes
Not worth the price. Outrageous to charge extra to efile state
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
We appreciate your feedback regarding the pricing of our services. We strive to maintain fair and transparent pricing for our customers, and we're sorry to hear that you found it to be expensive. Your feedback helps us understand our customers' needs better, and we're always looking for ways to improve. If you have any specific concerns, please don't hesitate to reach out to us at 1-800-472-5625. We're here to assist you in any way we can.
Written by a customer while visiting HRBlock