Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BTW57
Verified Purchase:Yes
I have been using the H&R Block app for several years and it make filing my taxes relatively easy.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ok2026
Verified Purchase:Yes
I have used H&R block software for my taxes for years and although it seems to change every year I am still able to use it. Not nearly as user friendly as the first version of it I used a few years back but still usable
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orange,VA
Verified Purchase:Yes
I have been buying and use this software since 2016 and it never disappoints.Very easy to follow along and file my taxes-never had any problems!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ole GL
Verified Purchase:Yes
Happy with s/w save not having application for senior social security Publication 915 to calculate .
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: taxesbad
Verified Purchase:Yes
The software is really showing it's age, the interface needs updated. How the imports work for DIV / INT is not that great and it will duplicate items. The tax calculated on Stock sales form imports from E-trade is wrong and you can get taxed twice on some things. The in application AI needs to be retired it's just a bad search engine for terms nothing really more helpful than that.
Summary: This product is stuck in the early 2000's and really doesn't do much to earn the purchase or provide a reason to stay with H&R Block over TurboTax. I'm also probably an idiot for not leveraging an modern AI to do the forms and just mailing stuff out.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DM007
Verified Purchase:Yes
Have used H&R Block software for years with no problems.
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CT
Verified Purchase:Yes
Cannot print correctly with the Mac version. I had to download the software to a borrowed pc in order to print out my documents. Printing to PDF doesn’t work either. Reading online reviews shows that this issue has existed for years with no fix.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nunyabitnit
Verified Purchase:Yes
I've been using the H&R Block software for years. Highly recommend it!
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock