Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,292 Reviews)
Rating breakdown 149,292 reviews
5 Stars
97,781
4 Stars
28,058
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,677 out of
61,817)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from NC
Verified Purchase:Yes
I'm 69 years old, I do not have to take RMDs. Your software requires me to slog through the very confusing IRS Form 5329:
"53 a Amount distributed to you during 2025 from all qualified plans for which you received a distribution of the full amount of the excess accumulation during the correction window."
This is, verbatim, in your cannot-be-avoided-and-you-cannot-decline-to-answer-it software. I can't uncheck this despite the fact that I have FOUR; that is 4, years before this even applies to me. AND, not your fault, but this is the most cryptic, bureaucratic, easy-to-misunderstand statement, with no expanded explanation. After much searching on Google, AI, etc., I finally figured it out, but NO THANKS to your software, or your TOTALLY worthless "AI", or numerous calls to your worthless telephone support.....
"53 a Amount distributed to you during 2025 from all qualified plans for which you received a distribution of the full amount of the excess accumulation during the correction window."
This is, verbatim, in your cannot-be-avoided-and-you-cannot-decline-to-answer-it software. I can't uncheck this despite the fact that I have FOUR; that is 4, years before this even applies to me. AND, not your fault, but this is the most cryptic, bureaucratic, easy-to-misunderstand statement, with no expanded explanation. After much searching on Google, AI, etc., I finally figured it out, but NO THANKS to your software, or your TOTALLY worthless "AI", or numerous calls to your worthless telephone support.....
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pennsylvanua
Verified Purchase:Yes
I purchased the software in November 2025 for the last several years gor one reason it’s fairly priced and does an excellent function.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
5
Better and Easier and cheaper than the other one
on March 20, 2026
Posted by: Anonymous
from Arizona
Verified Purchase:Yes
I have used H&R Block Federal and State for a number of years now. I have found the to be easy to understand and navigate. Most of all accurate!
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TPHRVA
from Virginia
Verified Purchase:Yes
Very easy to complete Federal and State Taxes, file electronically and receive refund promptly.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used H&R block (Taxcut) for the last two decades. t has worked great for me. It has made it easy to file my taxes each year. It saves me time. Ensures don't make simple calculation errors.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JoeNM
from New Mexico
Verified Purchase:Yes
Usually use a competitor software and the H&R Block software worked just fine. It’s easy to use and even located last year’s competitors return.
I was a little concerned with sharing my bank account number thru a third party (H&R Block) particularly with all the rights we give away in the software user agreements. So not sure of the status of my federal return. And look at that… I have to agree with their terms and conditions again just to provide a review of the H&R Block Software that they asked for!
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blxy
from Wisconsin
Verified Purchase:Yes
Overall I was very happy with the tax software. It could use more help on which sections you need to use by the forms you receive.
Pros: Easy to prepare
Response from HRBlockBy Sierra, Social Media Department, March 23, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Montana
Verified Purchase:Yes
Family has been using your tax software since mid 1990s. We have no intention to change since it works very well for us.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, March 21, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock