Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,286 Reviews)
Rating breakdown 149,286 reviews
5 Stars
97,776
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,674 out of
61,814)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: kr82
from wa
Verified Purchase:Yes
I thought this program wa.s difficult to use and to correct supposed mistakes and I am an EA that used to work for HRB
Cons: Hard to prepare
Value
1
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Big Thor
Verified Purchase:Yes
I bought this January and it was ready to go in March.
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: masonjar 54
from OH
Verified Purchase:Yes
Didn't think I could do this, taxes that is. They made it so simple and easy.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Posted by: BillF671
from California
Verified Purchase:Yes
Bought the product 2 weeks prior to the deadline to minimize the number of updates. Overall, the product is usable but I think the GUI can be improved, especially with the Error Check findings results, i.e., the application pulls up the Form and Field in question with in my case the fields initial entries being correct. Additionally, the Print Filing results can be improved, i.e., Worksheets aren't necessarily required when filing but when you select "Filing" it prints out the work sheets as well.
The one concern and perhaps unfounded which I have with the product is the accuracy of the tax results, i.e., maximizing our possible return especially since in the 2~3 weeks prior to the April 15th filing deadline the product had ZERO updates.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: taxpayer66
from Washington
Verified Purchase:Yes
Bought only because we use it every year, but the cost to file state taxes is ridiculous
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oregon
Verified Purchase:Yes
For the most part, this is an excellent product. BUT, it made a mistake on my Oregon state return. It missed calculating the "Kicker". Fortunately, the state saw that error, fixed it and sent me even larger refund. This feature should have been addressed by the software.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Lexis, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from PA
Verified Purchase:Yes
It gets the job done each year. I have been using this product for as long a s I can remember and each year my taxes seem to get done faster than before.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I always use this software and am never disappointed. I find the application easy to navigate with easy to follow instructions. The software updates keep up with the current laws and regulations.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock